Ratings based on 52 Verified Reviews
3.8 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Business stay - quiet location
Posted 2 Feb 2023 on HotelsThe location is far away from town or even nearby places to walk. It otherwise provides a tranquil and relatively quiet place to sit back and relax, except for the occasional train that runs by from time to time. The infinity pool looks great. When I jumped into the pool I saw a dead pigeon floating and got out to notify the staff. I was not sure how long the bird was dead. The pool serves as pigeon drinking fountain. As I sat by the pool, pigeons constantly swooped down to drink the water. That may explain why the pool is hardly used.
About the room, it is clean and comfortable. The bathroom light was dim with no light over the vanity to really see yourself clearly. The vanity was half clogged. There was no lotion or clothe iron in the room.
Comment from Hotel Management
8 Feb 2023 by Yam, Hotel Management
Dear guest,Greetings from Cavalli Casa resort Thank you for patronizing Cavalli casa resort and taking time out to share your experience on this social platform. We would like to express our apologize that you had a negative experience in our hotel. Kindly be advised that our team is working on the cause and will follow up accordingly. Thank you once again for you stay and your feedback and looking forward to welcoming you back to Cavalli casa resort.Best Regards,Cavalli Casa resort Team
by A verified traveler
Diesel Trains !
Posted 6 Feb 2020 on HotelsWe stayed in Block B which was disappointingly close to a railway line (approx 250m). Diesel trains started at about 6 a.m. and ended at about 10.30 p.m. passing roughly every 45 minutes. No mention of it in the advert. Not good !
Room was a good size and well decorated.
Comment from Hotel Management
12 Feb 2020 by The cavalli casa, Hotel Management
The hotel welcomes your comments from customers regarding the things that make them unimpressed in their stay. The hotel apologizes very much. And will bring your suggestions from customers to improve the service.
by A verified traveler
Posted 4 Jan 2020 on Hotels
Comment from Hotel Management
14 Feb 2020 by The cavalli casa, Hotel Management
ทางโรงแรมรู้สึกยินดีสำหรับ คำติชม รวมถึงความพึงพอใจกับการบริการ และสถานที่ของทางโรงแรม ทางโรงแรมขอขอบคุณคุณลูกค้าเป็นอย่างสูง และหวังว่าจะได้มีโอกาสต้อนรับคุณลูกค้าอีกครั้งในการเข้าพักครั้งต่อๆไป
by A verified traveler
Posted 26 Nov 2019 on Hotels
Hotel was difficult to find. Staff was very friendly.
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
by A verified traveler
Posted 10 Jun 2019
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
by A verified traveler
Posted 2 Jan 2019
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
Recommended
for Everyoneby A verified traveler
Resort hotel
Posted 7 Sep 2018Wide space resort for group seminar
Nice resort
Peace
Fair
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
by A verified traveler
Posted 8 Jan 2018 on Hotels
small hotel near airport for 1 night, breakfast was expensive for the small spread available.
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
by A verified traveler
Posted 5 Jan 2018 on Hotels
We have been staying here many times but this time we had a problem with the breakfast. Manu of the foods are running out and they won't refill even though we are there before they close. We endend up sitting at the restaurant with no food and without any answer.
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
by Cindy
Posted 17 Nov 2017 on Hotels
The hotel was okay. WiFi wasn't all that great. Location wasn't good, it was way too far from things to do (unless you are driving, which I wouldn't advise doing in Thailand). The breakfast was good.
Comment from Hotel Management
14 Feb 2023 by -, Hotel Management
ทมคาวาลขอขอบพระคณ คณลกคาทไววางใจเลอกบรการกบเราทคาวาลนะคา ทางเราจะพฒนา ปรบปรงการบรการใหดยงขนในครงตอๆไปนะคะ
