Ratings based on 25 Verified Reviews
3.8 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Amazing stay! The food was good quality and drinks were made well. The staff at the front desk were extra helpful.
by A verified traveler
Posted 9 Aug 2024
by A verified traveler
Posted 31 Jul 2024 on Hotels
Very good location. The swimming pool area is very nice and the buffet is very rich. The rooms are very old furnitured and not so clean.
by A verified traveler
In need of investment!
Posted 30 May 2024 on HotelsThe staff were very friendly and the out door spaces well kept and clean, as was the pool and accomodation, but, it is very dated and the "kitchenette" had nothing to cook with ie pots pans cutlery etc. The beds were very hard and uncomfortable, it all seemed stuck in the past and in need of investment.
The food was basic and not 4* quality but the staff were friendly and attentative.
Pool was good and clean and the entertainment staff were enthusiastic.
Overall it just needs the rooms updating and the food improving.
Sad to say we will not be returning.
by A verified traveler
Posted 31 Oct 2023 on Hotels
I loved staying at the hotel. the location is perfect!
by A verified traveler
Posted 5 Jun 2023
Very nice staff, big rooms.
Comment from Hotel Management
12 Jul 2023 by Tsokkos Hotels & Resorts , Hotel Management
Dear Ronen, thank you for your wonderful review. Looking forward to welcoming you back soon!
by A verified traveler
Posted 18 Jul 2022
The food was good, staff were friendly and the gardens were beautiful. It was possible to walk to some beaches. Transport links were good into the centre of Ayia Napa.
Hotel needs some updating particularly the rooms. Air conditioning unit was quite dilapidated although did just about work.
Room was not as clean as I would have liked on arrival. Quick cleaning was provided throughout the week.
The pool area was left with discarded cups and rubbish left around. Sun loungers were left scattered around including upside down - a little time tidying these at the end of the day would be advised.
Youngsters seemed to be allowed to sleep off hangovers on beds around the pool!
Life guard spent the day on his phone - he should be watching those in the pools.
Despite the above, we had a good stay although probably won't return.
Comment from Hotel Management
23 Aug 2022 by Tsokkos Hotels, Hotel Management
Dear Caroline, thank you for your review. We would like to apologize for the inconvenience caused, however, thank you for your above mentions which will be forwarded to the customer service dept. Looking forward to welcoming you back soon and enhancing your accommodation experience with us.
by A verified traveler
Posted 26 Apr 2022
Having booked this hotel in October 2021 for a stay begining 7th April 2022 it was somewhat of a shock to receive notification on the 6th April 2022 that we would no longer to be able to stay at this hotel as `there was a delay in the expected opening of the hotel`, we went to see this hotel why we were in Cyprus and it looked totally derelict, no sign that it would be opening anytime soon, which begs the question - why didn`t they notify us sooner that we would not be able to stay?, it was extremely stressful to try to sort this out the morning before we flew, not least because I also had to go to work on a late shift! We were offered an alternative at a sister hotel not far away (The Dome Beach), which to be honest we had no choice but to accept without any form of written confirmation, just a promise on the phone, luckily the hotel was pleasant and the staff were really nice.
by A verified traveler
Posted 11 Oct 2021
Excellent location, perfect view, nice sea and friendly staff
by A verified traveler
Posted 14 Jul 2019
Excellent clean big nice rooms and great staff helped me out a lot
