Ratings based on 386 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
We loved the private beach and vegetarian menu. Deserts could have been served in small cups instead of large plates but overall food was very good. The bed in our bedroom was overused, with whole in the middle.
by A verified traveler
Posted 23 Sep 2024
Excellent hotel
Comment from Hotel Management
25 Sep 2024 by FrossoKy, Hotel Management
Dear Neil,Thank you for your 5-star review! We're thrilled to hear you had an excellent stay with us. We look forward to welcoming you back to Grecian Bay Hotel again soon.Best regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 18 Sep 2024
I would have given this hotel 5 stars but our air conditioning did not work in our room and I called the front desk and maintenance a couple of times to complain and they did nothing to fix the situation, like fix it or give us a different room. My husband and I couldn’t sleep the whole night because we were so hot and uncomfortable. We tried leaving the sliders on the balcony open all night but it didn’t even help. We were only staying one night because we were headed to Limassol, so I think that’s why they didn’t prioritise us, but I wouldn’t stay here again because of it.
Comment from Hotel Management
23 Sep 2024 by FrossoKy, Hotel Management
Dear Susan,Thank you for sharing your feedback regarding your recent stay at the Grecian Bay Hotel. We are sorry for the issue you experienced with the air conditioning in your room and the lack of resolution during your stay. It’s disappointing to hear that we did not meet your expectations, and we truly regret the discomfort this caused you and your husband.Regardless of the length of your stay, the comfort of our guests is always a priority, however, the hotel was fully booked, which limited our ability to offer you an alternative room. Your comments will be shared with our team as we always attempt to make each guest’s stay as memorable as possible.We hope you might give us another opportunity to provide the comfortable and enjoyable stay you deserve.Warm Regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 12 Sep 2024
Lovely hotel in a great setting
Comment from Hotel Management
17 Sep 2024 by FrossoKy, Hotel Management
Dear Thomas Daniel,Thank you for your wonderful 5-star review! We’re delighted to hear that you enjoyed your stay and appreciated the lovely setting of our hotel. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 12 Aug 2024
location
Comment from Hotel Management
14 Aug 2024 by FrossoKy, Hotel Management
Dear Dhara Saurabh,Thank you so much for your review and perfect 10/10 rating! We’re thrilled to hear you had an amazing experience at the Grecian Bay Hotel. It’s wonderful that our location added to your enjoyment.We hope to welcome you back soon for another unforgettable stay!Warm Regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 12 Aug 2024
One of the reception staff was rude when requesting child milk. When ask for complimentary water bottles in the room they didn’t deliver. Charged for baby milk which in the past hotels I have stayed they didn’t. Staff not helpful. Called up room service with no answer. When asking for additional water bill one of the staff said we had to call room service who don’t even pick up. I would not recommend this hotel and this is def not a 5 start hotel to me. No clear guides on reserving chairs near the pool. Really disappointed and would not stay in this franchise of hotel.
Comment from Hotel Management
14 Aug 2024 by FrossoKY, Hotel Management
Dear Chitvun,Thank you for sharing your comments from your recent stay at the Grecian Bay Hotel.At the Grecian Bay Hotel, we always welcome feedback from our guests as it helps us continue to improve our standards.It’s disappointing to hear that our service didn’t meet your expectations, particularly about the room service and staff assistance.We value your feedback and will address these concerns with our team to improve the experience for our guests. Please know that guest satisfaction is our top priority, and we will take steps to ensure such issues are resolved. If you decide to give us another chance in the future, we would be happy to provide a much-improved stay.Warm Regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
3 Aug 2024 by FrossoKy, Hotel Management
Dear Desiree,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a fantastic experience at the Grecian Bay Hotel. Your positive feedback means a lot to us.We look forward to welcoming you back in the future!Warm regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by FrossoKy, Hotel Management
Dear Guest,Thank you for taking the time to share your rating. We are pleased to hear that you had an overall positive experience during your stay at the Grecian Bay Hotel.We look forward to welcoming you back in the future and aiming for a perfect 10 on your next visit.Warm Regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 12 Jul 2024
This not a 5 stars hotel. Rooms are old and need updating. Amenities and staff service below average. Will not stay in this hotel again.
Beach is very nice. Close to restaurants and shops
Comment from Hotel Management
13 Jul 2024 by FrossoKy, Hotel Management
Dear Farid,Thank you for taking the time to share your feedback regarding your recent stay at the Grecian Bay Hotel. We are sorry to read that your experience did not meet your expectations.Your constructive comments are noted, and we will address these issues with our team to ensure improvements are made.Above all, we are glad to hear that you enjoyed the beautiful beach and the convenient location close to restaurants and shops.We hope you might consider giving us another opportunity in the future to provide you with a better experience.Warm regards,The Management TeamGrecian Bay Hotel
by A verified traveler
Posted 9 Jul 2024
Comment from Hotel Management
12 Jul 2024 by FrossoKy, Hotel Management
Dear Fuad,Thank you for your fantastic review and for giving us a perfect 5 out of 5 rating! We're thrilled to see that you had an excellent stay at Grecian Bay Hotel. Your positive feedback is greatly appreciated and encourages our team to continue delivering outstanding service.We look forward to welcoming you back for another memorable experience in the future.Warm regards,The Management TeamGrecian Bay Hotel
