Ratings based on 260 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Good and clean however the company that stay there not so much. As a group of black females, we heavily felt unwelcomed by the other non- ethnic residents. No fault of the hotel however. Doors need re-fixing as keycard often did not work.
Comment from Hotel Management
22 Sep 2024 by Tommys Eleftheriou Operations Manager , Hotel Management
We would like to thank you for your nice comments and reassure you that all points raised are taken under serious consideration in our effort for continuous improvement.
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Tommys Eleftheriou Operations Manager , Hotel Management
Dear guestThank you for choosing The Atlantica Panthea Resort and sharing your feedback regards your recent experience. we appreciate your rating and we are disappointed to see that the service you received did not meet your expectations. We at the Atlantica Panthea Resort consistently strive to achieve high standards of service and regret failing to meet your expectations on this particular occasion.
by A verified traveler
Nice hotel
Posted 28 Jul 2024 on HotelsIt's a very nice hotel
Food - varied
Location - excellent
The only thing is the alcohol and drinks feel cheap.
Comment from Hotel Management
29 Jul 2024 by Tommys Eleftheriou Operations Manager , Hotel Management
Thank you for choosing staying with us and taking the time to write a lovely review. in our A/I package we use our local brand alcohol
by A verified traveler
Wow
Posted 3 Jul 2024 on HotelsClass
Comment from Hotel Management
8 Sep 2024 by Tommys Eleftheriou Operations Manager , Hotel Management
Dear JaydenThank you for the 10/10 score rating
by A verified traveler
VERY BAD
Posted 24 Jun 2024 on HotelsOur overall experience in the hotel was really bad … 1. Check in was delayed for 2 hours and there was nothing to do with 2 kids … in the sun , the pool was crowded no place to sit. 2. We arrived to the room , the room size was okay for family , but there no cups for water , the air condition was noisy, really old and dirty it means they don’t do service . 3. Kids club was very sad , no kids around and no professionals. 4. The pool bar was far away you had to go circle every-time , the drinks not good. 5. Food was very bad , no variety and no quality. 6. LAST BUT NOT LEAST, they called us from the reception at 12:30am when we were sleeping to check if we have done check in and when we complained why they are calling us so late , they hang the phone 😡, not value for money at all.. the management should take serious actions !
Comment from Hotel Management
8 Sep 2024 by Tommys Eleftheriou Operations Manager , Hotel Management
Dear guestThank you for choosing The Atlantica Panthea Resort and sharing your feedback regards your recent experience. we appreciate your feedback and we are disappointed to hear that the service you received did not meet your expectations. We at the Atlantica Panthea Resort consistently strive to achieve high standards of service and regret failing to meet your expectations on this particular occasion.
by A verified traveler
Posted 7 Dec 2023 on Hotels
by A verified traveler
Posted 30 Oct 2023
This holiday hotel complex was ideal for fun familiy chiidren holidays. With its own waterpark and clean swimming pools, the complex boasts great entertainment, including water polo, bingo, mini disco and daily evening entertainment such as guest dancers and a parrot show.
The food options are very good with a variety of meal options in the spacious dining room and a bar buffet that can be eaten inside or out. The outdoor pool bar was efficient. The staff were all friendly and helpful. My room and bathroom was modern and clean, with aircon.
Value for money is fantastic...
The only minior points i would add, there always are some, soap and shampoo were not topped up in the room when cleaning, the grassed area at the outside bar was not watered, so appeared poor and had a lot of cigarette ends in it.
The location is excellent, a short strole to beaches or shops.
by A verified traveler
Posted 26 Oct 2023
by A verified traveler
Posted 8 Oct 2023 on Hotels
by A verified traveler
Posted 5 Sep 2023 on Hotels
