Ratings based on 68 Verified Reviews

3.7 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Wauconda

Posted 10 Jun 2024
They are closed for renovation‼️‼️‼️ They will not refund your money, they will act dumb and claim they never got no reservation, they never got no money, even tho i showed them my reservation on the phone. SCAM SCAM SCAM‼️
4 out of 5
by A verified traveler

Posted 12 Feb 2024
Suite rooms are very well located, just in front of the main spuare, where most of the town festivities occur.
4 out of 5
by A verified traveler

Super bien excepto por el ruido

Posted 3 Jul 2023 on Hotels
El hotel y los trabajadores super bien, muy amables y el hotel super bien ubicado, lo malo es el ruido en la noche que no deja dormir pero si pides una habitacion alejada de la calle esta bien
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2023
4 out of 5
by A verified traveler

Posted 19 Nov 2022
Wonderful breakfast, awesome staff, great location. Only thing, the electrical outlets need to be upgraded, we couldn't keep phone chargers plugged, nor the lamp.
4 out of 5
by A verified traveler

Posted 8 Aug 2022 on Hotels
Good service
1 out of 5
by A verified traveler

Posted 28 Jun 2022
The hotel is near everything, the personnel are nice, the breakfast is very good. As i was checking out, they wanted me to pay !20 soles extra because I had checked in two hours before the official check in time.I was not aware of this until they sprung it on me as I was trying o go to the airport. Because of this conflict and discussion with hotel employees, I ended up missing my flight out of Ayacucho. I had to send a bit more than $100 for a ticket with another airline, as LATAM would have charged me more for the ticket with SKY, I will never stay with DM HOteles in Ayacucho again.
4 out of 5
by A verified traveler

Great location, a bit dated decor

Posted 13 Dec 2021 on Hotels
Decent hotel right in the centre of town. A bit difficult to drive a car there though since all the streets are one way and traffic was quite heavy. Location is great since it’s right at the centre. Lots of eating options there too. Hotel itself is roomy and spacious. Though it has a bit of a dated feel due to the room colors and the dark lighting. The light inside is very dark. And makes the room look dirty.
4 out of 5
by A verified traveler

Posted 13 Nov 2021 on Hotels
Beautiful old historic building just a block from the Plaza de Armas. Excellent service from the staff.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2021
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