Ratings based on 32 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Property was conveniently located about 5 blocks from the plaza de armes. Staff friendly and helpful. Great breakfast. Comfortable accommodations.
by A verified traveler
Posted 4 Oct 2024
Perfect location, super clean and lovely staff.
Comment from Hotel Management
7 Oct 2024 by Res.Rap, Hotel Management
Muchas gracias Sukhi, estamos contentos de haberlos recibidos y que hayan disfrutado de su estadia. Hasta un proximo encuentro.
by A verified traveler from Snellville
Posted 24 Jul 2024
El hotel es muy bonito por dentro, tiene ascensor, algo que nos sorprendio gratamente, la habitacion amplia, muy limpia, el baño amplio y limpio
Comment from Hotel Management
29 Jul 2024 by Res.Rap, Hotel Management
Muchas gracias Jose por destacar los atributos del hotel esperamos hayas tenido una estadia placentera con nosotros y volverte a ver pronto. Gracias
by A verified traveler
Posted 19 Jan 2024
The staff was pretty good. Everything else not so much. It was extremely noisy from street traffic. This lasted from 6 a.m. to 10 p.m. The exhaust from the traffic would get into the room through the only window opening in the bathroom. There was a balcony but it was closed off with a glass panel. The worst thing was the construction in the hotel. They were doing major remodeling across from our room. Worst noise ever. There was no mention of construction when we booked the room. I think they didn't let Expedia know.
Comment from Hotel Management
16 Feb 2024 by Res.Rap, Hotel Management
We regret the inconveniences that occurred during your stay due to the hotel's renovations and are now free of internal noise. We hope to have your visit at a next meeting.Greetings
by A verified traveler
Posted 22 Oct 2023
People looking for a Marriott probably shouldn’t come to Ayacucho. This is a delightful small hotel with attentive, welcoming staff, clean rooms, and a convenient location. Complimentary breakfast is excellent. We actually loved this place. Note that if you take the “suite” you don’t get windows. For us the extra space was worth the trade off, but a little more air would have been nice.
Comment from Hotel Management
23 Oct 2023 by Res.Rap, Hotel Management
Hello Gray, thank you very much for your review, delighted to be able to receive you at our hotel and that you felt comfortable at all times, and that you were able to enjoy our buffet breakfast. We hope to see you again in our city.
by A verified traveler
Posted 1 Oct 2023
Our stay was great. A bit noisy as the hotel is across the street from the market. After 9 pm it quiets down.
Comment from Hotel Management
2 Nov 2023 by Res.Rap, Hotel Management
Muchas gracias William por tus comentarios esperamos poder volverte a contar con tu visita. Saludos
by A verified traveler
Posted 22 Jun 2023
by A verified traveler
Posted 3 Jun 2023
It was expensive and not worth the price
by A verified traveler from Carson
Posted 28 Nov 2022
Hotel is one of the nicer ones you'll find in Ayacucho. Our room got quite warm in the evenings (and we didn't exactly stay in the height of summer) but the staff were happy to provide us with a large fan which helped somewhat. Noise was somewhat of a problem but oddly it came from mostly within the hotel, with each evening us being woken by fellow guests having extremely loud conversations in the stairwell in the middle of the night. I suppose the only thing the hotel could do is post signs asking the guests to keep their voices down at night? Overall a positive review.
by A verified traveler
Posted 18 Jun 2022
The hotel is very nice, clean, good breakfast, great shower, convenient location to the plaza, however it is right across the street from the food market and it gets very loud with almost constant honking, early morning to late evening. Can’t sleep with the balcony’s door open due to the noise.
