Ratings based on 24 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2021
I like the second pool on the second floor, I didn`t like that our air conditioner was not entirely working.
by A verified traveler
Posted 11 Feb 2021
We were checking in very late, around midnight. The property itself and the rooms were good, but we needed to switched rooms twice, due to no electricity on any of the previous two, no wi-fi signal at all in the rooms as advertised. Then, the last room assigned to us did have the electricity working, but no water, then they said. they just needed to open a a water valve downstairs and will be no problem. Morning came by and still no water, I went down stairs (no in room telephones), to tell them about the water issue. Answer was they opened the wrong water valve the night before and they will do it right this time. I did notice the wi-fi signal was strong in the small lobby, so I improvise a little office right there by the front desk and have some of my job work done using my laptop that was at 6am, finished about an hour later wen to my room and still no water. So I was so angry and disappointed, I did not say a word but, I really thank the employees, because they really tried and were so embarrassed for a situation that was out of their hands. Nothing else to be done at that time, but to hit the road once again, with another 300 miles to drive that day and not even able to take a shower, that was not nice.
by A verified traveler
Good hotel, fair location.
Posted 25 Apr 2018 on HotelsHotel was fine, clean and had a good service. However when I booked it, the site map located it in Huichihuayan, about 6 miles north from where it was really located. I recently checked the map again and is been corrected. Overall it is a good hotel.
by A verified traveler
Posted 30 Jul 2024
Muy sucia y no da lo que ofrece
by A verified traveler
Posted 5 Nov 2023
Hace falta mas opciones de servicios
by A verified traveler
100 % recomendable
Posted 16 Sep 2023 on HotelsEl trato espectacular en el hotel todos muy amables responde a cualquier duda y siempre tratan q el huésped este muy contento en verdad extraordinario
by A verified traveler
Posted 17 Jul 2023
Promedio para la zona
by A verified traveler
Posted 31 May 2022 on Hotels
by A verified traveler
Posted 17 May 2022
La habitación sin Toallas, jabón y muy precaria
by A verified traveler
Posted 16 Apr 2022
Me gustó que tiene dos alberxas. No me gustó que unagusto que una parte está sin pavimento
Comment from Hotel Management
17 May 2022 by Hotel Vista Verde, Hotel Management
Jorge, tomaremos en cuenta sus observaciones y seguimos trabajado para mejorar y ofrecer un mejor servicio
