Ratings based on 6 Verified Reviews
3.4 Room cleanliness
3.2 Service & staff
4.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2023
Very dark inside the building. Needs more light. Furniture old.
No major problems.
Suitable for a short term stay (one or two nights)
by A verified traveler
Posted 20 Jun 2023
The staff they don't treat good
Comment from Hotel Management
24 Jun 2023 by Getahun Fikre , Hotel Management
Dear Mr Fikeru,I’m sorry to hear that we were not able to provide you with the service experience you were looking for.I will be sure to pass your feedback on, and we’ll work on improving our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review!
by A verified traveler
Posted 23 Mar 2023
Very poor transportation to the Airport
Comment from Hotel Management
4 May 2023 by Getahun F., Hotel Management
Dear Our Valued Guest,We are greatly apologize for the inconvenience. we will strive to solve the problem. We thank you for genuine feedback.
by A verified traveler
Posted 30 Jan 2023 on Hotels
by A verified traveler from USA
Posted 31 Dec 2020
This is an awesome hotel in the middle of downtown Hawassa. The staff will literally bend over backwards to make sure you are taken care of and have everything you need. The beds are comfortable and the showers are warm. The food at the restaurant is the best I came accross at a hotel restaurant in Ethiopia and the hotel is as centrally located as you can get. I only booked for one night initially but I ended up staying much longer because it was such a great place to stay. This will be the only place I stay in the future when I visit Hawassa.
by A verified traveler
Posted 1 Jul 2022 on Hotels
Comment from Hotel Management
23 Jul 2022 by Getahun Fikre, Hotel Management
Dear Our Valued Customers,
Thank you so much for taking the time to leave us this amazing review.
We look forward to seeing you again soon.