Ratings based on 55 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024
5 out of 5
by A verified traveler

Posted 9 Jul 2024
Comment from Hotel Management
10 Jul 2024 by Beni, Hotel Management
Dear Beselam Greetings From Haile Hotels and Resorts Thank you for taking the time to make a review on your stay.Thank you and Hospitality Regards Abenezer TGroup Reservation Supervisor
5 out of 5
by A verified traveler

Posted 28 Jun 2024
My experience at Haile resort was nothing short of exceptional. The combination of luxurious accommodations, outstanding service, and prime location made for a memorable stay. A special mention goes to Ephrem, the shuttle driver, who was exceptionally courteous and helpful, making my transfers to and from the airport seamless and enjoyable. I highly recommend this hotel to anyone visiting Awassa and look forward to returning on my next trip.
Comment from Hotel Management
10 Jul 2024 by Beni, Hotel Management
Dear Assefa Greetings From Haile Hotels and Resorts Thank you for taking your precious time to write a review of our resort. It's a pleasure to serve you and create a memorable experience. Your recommendation of our resort is well appreciated, and we hope to have you back again.Thank you and Hospitality Regards Abenezer TGroup Reservation Supervisor
5 out of 5
by A verified traveler

Great resort!

Posted 2 Jun 2024 on Hotels
Wonderful attentive staff, delicious breakfast and meals, and gorgeous location.
Comment from Hotel Management
10 Jul 2024 by Beni, Hotel Management
Dear Cynthia Greetings From Haile Hotels and Resorts Thank you for taking the time to write a review, We are delighted that you enjoyed your stay with us and found our staff helpful.Thank you and Hospitality Regards Abenezer TGroup Reservation Supervisor
5 out of 5
by A verified traveler

Love this resort!

Posted 2 Jun 2024 on Hotels
Excellent service, beautiful location, delicious food, and warm atmosphere.
Comment from Hotel Management
10 Jul 2024 by Beni, Hotel Management
Dear CynthiaGreetings From Haile Hotels and Resorts We are pleased you enjoyed your stay with us and your meal. Our warm service will be waiting for you the next time you arrive.Thank you and Hospitality Regards Abenezer TGroup Reservation Supervisor
5 out of 5
by A verified traveler

Posted 27 Jan 2024
Fabulous location. Very clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2023
5 out of 5
by A verified traveler

Posted 6 Jul 2023
Amazing stay!
Comment from Hotel Management
3 Aug 2023 by Beni, Hotel Management
Dear SusanGreetings From Haile Hotels and ResortsThank you for taking your precious time to review our resort in Hawassa. It was our pleasure serving you.Thank you and Hospitality RegardsAbenezer TGroup Reservation Agent
5 out of 5
by A verified traveler

Posted 28 Apr 2023
Beautiful and amazing experience
Comment from Hotel Management
2 May 2023 by The management team,, Hotel Management
Dear Yohannes,Warm greetings from Haile resort Hawassa.Thank you for your 5-star review on our hotel.Looking forward to welcoming you back at the hotel.With kind regards,
4 out of 5
by A verified traveler

Posted 25 Apr 2023 on Hotels
Comment from Hotel Management
27 Apr 2023 by Central Reservation Agent , Hotel Management
Dear WoredeGreetings From Haile Hotels and ResortsThank you for taking your precious time to make a review on our resort, we look forward to having you back.Sincerely Abenezer T