Ratings based on 85 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Had an absolutely amazing experience, staff was very polite and made us feel welcomed. The room was clean, cozy and the ambiance was incredible. plenty of activities. Would return for another stay.
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 31 Oct 2024
I must say, I am thoroughly impressed! The checked in process was incredibly quick and efficient. The staff went above and beyond to ensure we felt welcome and comfortable.
One of the highlights of our stay was the lovely dinner they hosted for guests. It was a delightful experience, showcasing not only great food but also a warm atmosphere that made it feel special.
Overall, the helpfulness and courtesy of the staff stood out to us, making our stay even more enjoyable. I believe this hotel truly deserves a high rating for its excellent service and hospitality. I can't wait to return! Highly recommended!
by A verified traveler
Posted 23 Oct 2024
This is definitely one of our most favorite places to stay at in Japan. The staff was attentive, facilities were in great shape, the room was spacious and clean, the scenery was gorgeous (pity it rained so we couldn't see the stars), and the food was excellently prepared. If i could give more than 5*, I definitely would! It's a few minutes away from Niji gen mori, but you can call for a ride from their reception station at the park (next to Parking Lot F, which you can reach by taking a shuttle bus from the Iwaya Port).
Keep up the great job, everyone! It was our pleasure staying at Grand Chariot. :)
by A verified traveler
Posted 15 Oct 2024
Excellent service and themed rooms
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
9 Sep 2024 by GRAND CHARIOT北斗七星135°, Hotel Management
Thank you very much for staying at Grand Chariot 135 from among many hotels.Thank you for your feedback, too.It is a great honor for all of us to read that you enjoyed your time in the NARUTO Room.We will continue to work hard to improve our service capabilities in order to create a facility that will satisfy not only our Japanese guests, but also those from overseas.We hope that you will visit us again when you come to Japan.GRAND CHARIOT北斗七星135
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
9 Sep 2024 by GRAND CHARIOT北斗七星135°, Hotel Management
Thank you very much for staying at Grand Chariot 135 from among many hotels.Thank you for your feedback, too.It is a great honor for all of us to read that you enjoyed your time in our hotel.We will continue to work hard to improve our service capabilities in order to create a facility that will satisfy not only our Japanese guests, but also those from overseas.We hope that you will visit us again when you come to Japan.GRAND CHARIOT北斗七星135
by A verified traveler
Posted 9 Jun 2024
We arrived early on a wet day and the staff were great! It was to early to check in but they dropped us at a dry café, gave us umbrellas and a phone for later. Once we could check in we got welcomed at reception with a drink and snack then shown to our room. We had the Naruto room which was absolutely amazing! Decoration, amenities and comfort of it were perfect, plus the exclusive merch and tickets included to the Naruto village and light shows. We also had traditional meals as part of the bundle which were a piece of artwork in themselves. brilliant stay and will be back!
Comment from Hotel Management
9 Sep 2024 by GRAND CHARIOT北斗七星135°, Hotel Management
Thank you very much for staying at Grand Chariot 135 from among many hotels.Thank you for your feedback, too.It is a great honor for all of us to read that you enjoyed your time in the NARUTO Room.We will continue to work hard to improve our service capabilities in order to create a facility that will satisfy not only our Japanese guests, but also those from overseas.We hope that you will visit us again when you come to Japan.GRAND CHARIOT北斗七星135
