Ratings based on 352 Verified Reviews
4.8 Room cleanliness
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from rolling meadows
Posted 11 Jan 2025
Very cozy, nice amount of space. 1 bedroom is perfect for two people like a couple. Me and my partner really enjoyed how soft the beds were, made Falling alseep super easy!!! Best hotel ive stayed in!!
Comment from Hotel Management
13 Jan 2025 by Tim, Hotel Management
Hi AmberThank you for your lovely feedback! We're thrilled to hear you and your partner found the space cozy and the bed so comfortable—it’s wonderful to know you had such a restful stay. We're honored to be your favorite, and we hope to welcome you back again soon!
by A verified traveler
Posted 5 Jan 2025
Great place to stay.
Comment from Hotel Management
6 Jan 2025 by Tim, Hotel Management
Hi jarrodThank you for your fantastic review! We're so glad you had a great stay. We hope to welcome you back soon!
by A verified traveler
Posted 20 Dec 2024
Sublime experience all round.
Comment from Hotel Management
22 Dec 2024 by Tim, Hotel Management
Hi BakaniThank you for your kind words! We're delighted to hear you had a sublime experience. We look forward to welcoming you back for another exceptional stay!
by A verified traveler
Posted 18 Dec 2024
Apartment was exactly as described. Neat and clean with everything we needed. Hotel staff were great.
Comment from Hotel Management
19 Dec 2024 by Tim, Hotel Management
Hi VenkatThank you for your kind feedback! We're thrilled the apartment met your expectations and had everything you needed. It's wonderful to hear our staff made a positive impression as well. We hope to welcome you back soon!
by A verified traveler
Posted 8 Dec 2024
Really enjoyed staying here. Spacious, clean, accessible accommodation. We were happy to pay for the overnight parking as it felt really safe and secure. The staff were super friendly and helpful - they even left us an awesome snack bag on arrival which featured lots of yummy NZ snacks. We were in the main building which had a lift to get to our apartment easily.
Comment from Hotel Management
9 Dec 2024 by Tim, Hotel Management
Hi SophieThank you for your wonderful feedback! We're so pleased you felt safe with our secure parking and enjoyed the snack bag with NZ treats—our team loves adding special touches to make guests feel welcome. It’s also great to know the lift made accessing your apartment easy. We look forward to hosting you again soon!
by A verified traveler
Posted 28 Nov 2024
Second time staying here.
I highly recommend... Bummer they charge for parking on premises now though. See you next time :)
Comment from Hotel Management
28 Nov 2024 by Tim, Hotel Management
Hi JulietThank you for choosing to stay with us again and for your kind recommendation! We’re thrilled to hear you had another great stay. Regarding the parking fee, we’ve had to introduce it due to rising costs to maintain our secure gated parking, and we appreciate your understanding. We look forward to welcoming you back next time!
by A verified traveler
Posted 17 Nov 2024
Helpful friendly staff. Secure parking. A high standard of cleanliness. Bed sooo comfortable and an excellent shower. The accommodation was spacious, more than I expected.
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Chris DenThank you for your wonderful feedback! We're thrilled to hear that you found our staff friendly and helpful, enjoyed the secure parking, and were pleased with the cleanliness, comfort, and spaciousness of the accommodation. We’re so glad it exceeded your expectations and hope to welcome you back soon!
by A verified traveler
Posted 10 Nov 2024
A lovely large studio type room, good laundry facilities and pleasant front desk staff.
Comment from Hotel Management
11 Nov 2024 by Tim, Hotel Management
Hi HilaryThank you for your lovely feedback! We're glad you enjoyed the spacious studio room, the laundry facilities, and the service from our front desk staff. We hope to welcome you back for another great stay!
by A verified traveler
Posted 20 Oct 2024
Have to now pay for parking. This should be on the booking page so guests are aware of it before arrival.
It would be a good idea if the cleaning staff have availability to a Phillips Screw Driver so the pot handles can be checked for tightness. The handles were loose, causing a dangerous situation.
Comment from Hotel Management
23 Oct 2024 by Tim, Hotel Management
Hi RexThank you for your feedback. We apologize for any inconvenience caused by the parking fee. The parking charges are clearly mentioned on the Expedia booking site, so I’m not sure how that was missed, but we’ll double-check to ensure it’s easy to find.We also appreciate your suggestion about the pot handles, and we will make sure they are checked and tightened regularly to prevent any safety issues.Thank you again for your input, and we hope to welcome you back soon!
by A verified traveler
Posted 18 Oct 2024 on Wotif
Comment from Hotel Management
23 Oct 2024 by Tim, Hotel Management
Hi MargiThank you for your review and for rating us 4 out of 5! We're happy to hear you enjoyed your stay with us. We hope to welcome you back again soon!
