Ratings based on 248 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Staff was wonderful. The beds were very comfortable. The location was great as well.
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Location was great. Excellent service.
Comment from Hotel Management
11 Dec 2024 by Reception Sofraga Palacio , Hotel Management
Dear Nancy, thank you very much for your comment. We are happy to know that you enjoyed your stay with us and our service was your liking. It was a pleasure have you in our hotel. Best regards,
by A verified traveler from Sitka
Posted 28 Nov 2024
Great location just inside the walls. Very walkable, comfortable clean rooms,
Comment from Hotel Management
30 Nov 2024 by Reception Sofraga Palacio , Hotel Management
Dear Lenise, we are very pleased that you had a great time at our hotel. Also that you enjoyed the room and the town. We hope to see you next time. Best regards!
by A verified traveler
Posted 10 Oct 2024
Sofraga Palacio is a beautiful property! Would absolutely recommend.
Comment from Hotel Management
18 Oct 2024 by Sofraga Palacio WorldHotels Crafted Collection, Hotel Management
Dear Austin, thank you for your kind comment. It was a pleasure to have you in our Palace. We hope to see you next time.Best regards!
by A verified traveler
Posted 7 Oct 2024
I ask for 2 beds and the room assigned to us was just 1 bed
by A verified traveler
This place is a gem. Lovely staff. Excellent.
Posted 2 Oct 2024 on HotelsA lovely welcome at reception from Carolina, very helpful and obviously happy in her work. A lovely lady. Food on outside terrace was excellent. I asked for a meal that was different to the menu, they happily provided. Superb service.
Comment from Hotel Management
21 Oct 2024 by Recepción Sofraga Palacio , Hotel Management
Thank you Clive! Comments like this motivate us to be better everyday. We will let our partner know about your kind comment. Kind Regards from the whole Sofraga Palacio team.
by A verified traveler
Posted 28 Sep 2024
Top notch facility. The restaurant was great. Staff were friendly and helpful.
Comment from Hotel Management
22 Oct 2024 by Recepción Sofraga Palacio , Hotel Management
Thank you Dennis for such a kind comment. We are glad to know you enjoyed the restaurant. Kind regards from the whole Sofraga Palacio team.
by A verified traveler
Posted 23 Sep 2024
Excellent! Loved
Comment from Hotel Management
22 Oct 2024 by Recepción Sofraga Palacio , Hotel Management
Thak you Jeannette for your kind comment, we really appreciated. Kind regards from the whole Sofraga Palacio team.
by A verified traveler
Posted 18 Sep 2024
Great location, beautifully and sympathetically renovated building. Large bedroom would have benefited from a bath and luggage storage storage. Service in the outdoor cafeteria was slow, when when quiet and no food served at lunchtime. Outdoor seating was uncomfortable and nowhere to sit and relax. Main restaurant dinner was very pleasant.
Comment from Hotel Management
22 Oct 2024 by Recepción Sofraga Palacio , Hotel Management
Thank you Gwion for you kind comment! We appreciate every suggestion it helps us to improve everyday. Kind regards from the whole Sofraga Palacio team.
