Ratings based on 491 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Located in center of historic area. Next to the cathedral and main plaza. The wall at Avila is impressive
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 24 Sep 2024
The hotel has a beautifully decorated lounge area, which aligns with its palatial history. The location is perfect. The room was simple but comfortable, with every essential amenity included: small frigobar, good size bathroom, nice shower, perfect pillows and bed. The room was quiet, which helped with the sleeping. The staff helped us get a taxi when we checked out. The only disappointment for my son was the TV (not a smart one) but honestly who cares about a TV when visiting such a beautiful town?
by A verified traveler
Posted 16 Aug 2024
The hotel is located in a very good location, next to the cathedral, the rooms are comfortable and clean, the staff is helpful and friendly, and the breakfast, buffet style, is very good ... and despite everything I would not recommend this hotel for a rather annoying detail: the noise of the plumbing. When a bathroom faucet is opened in another room, you hear the plumbing as if you had a loudspeaker in the room, which makes the stay not very pleasant if what you want to do in the room is to rest. It is not a normal plumbing noise, but a really loud and irritating noise. In addition, the ammenities do not correspond to a hotel of this category. For example, in the bathroom I am used to find gel, shampoo and hair conditioner, and in this hotel they only have a shower gel “all in one”. And although the room was a double room for two people, there were only ammenities for one person (only one toothbrush, only one shower cap,...).
by A verified traveler
Posted 22 Jul 2024
el lugar es muy bonito pero le faltan algunas cosas necesarias como una cafetería y mejor insonorización de las habitaciones. no había jabón en el dispensador de la ducha
by A verified traveler
Posted 21 Jul 2024
Very nice hotel! We will sure come back!
by A verified traveler
Posted 1 Jul 2024
Localización de 10. Cerca de todo pero en zona muy tranquila
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 17 Jun 2024 on Hotels
