Ratings based on 190 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Aug 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024
Aunque la atención del personal es muy buena, es lamentable que estos apartamentos no tengan aire acondicionado con los 30 grados en verano. No se puede tener las ventanas abiertas por el ruido que hacen los vecinos que viven permanentemente en el complejo y además fuman y el humo entra al apartamento. La zona está llena de basura y da un aspecto horrible
by A verified traveler
Posted 24 Nov 2023
by A verified traveler
Do not book!
Posted 17 Aug 2023 on HotelsThe area does not feel safe. Although it is on hotels.com, it does not have a 24 hour front desk. The check-in time is 3pm - 7pm. The place does not provide an alternative check-in method unless arranged before hand. We were traveling during the day without connectivity and were not able to receive their email. When we arrived in the evening, we had no way to check-in, and had to book a different hotel in the mid of the night. Afterwards, they refused to refund even we did not stay at the property.
by A verified traveler
Posted 13 Jun 2022
I liked that this property had laundry facilities--so important on a 3 week trip. Staff (Matthew) was so very wonderful--a pleasure to work with. Rooms clean, working elevators, nice restaurant a block away (Mia Napoli I think). Staff said a grocery store nearby, but I didn't need it.
Downside is major--no air conditioning! Avignon is crazy hot, even in May. Over 90 degrees. You are forced to leave the balcony door open, but neighbors make noise keeping you up. No excuse for not having air conditioning in 2022 in hot locales.
Comment from Hotel Management
18 Jul 2022 by Mathieu City Résidence Avignon, Hotel Management
Thank you it was a pleasure to meet you !!
by A verified traveler
Falls short of Pictures
Posted 28 Jul 2021 on HotelsThe apartment was close to the old city, but it didn’t match the pictures.
by A verified traveler
Posted 10 Oct 2019 on Hotels
by A verified traveler
Posted 29 Sep 2019 on Hotels
Comment from Hotel Management
7 Oct 2019 by City Résidence Avignon, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 24 Aug 2019 on Hotels
Comment from Hotel Management
7 Oct 2019 by City Résidence Avignon, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 22 Aug 2019 on Hotels
