Ratings based on 983 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
This hotel is long overdue an overhaul and this year it was nice to see they’ve started it on some rooms. Worth a visit but don’t expect plush 4/5 star hotel. It’s dated but they seem to be improving things. Staff are lovely, pool is small and the lady who runs the pool does so with an iron fist and is sometimes over zealous. Amazing setting, great breakfast and average rooms. This year our mattress was in dire need of replacing but the room itself was clean and tidy. The entertainment is very cheesy but great for the kids. Nothing really much for the adults. It is worth a visit but we are hoping next year they will have done a lot more to the place to bring it up to date.
Children’s play areas are great and the arcades are brilliant for passing time. Not really that expensive either.
Overall, worth a visit but don’t get your hopes to high. We use it as a base to chase the snow for the kids each winter.
by A verified traveler
Posted 29 Dec 2024
Average property with a lot of potential. Needs a lot of work, most of the staff we encountered have the impression they’d rather be anywhere else, my son is coeliac and food has to be ordered at the bar. When I asked at the bar for gluten free options the bartender said ‘it’s on the menu isn’t it’. Sort of, but I needed more information to gauge if it was safe for my son to eat. Turns out the only thing for him was nachos. After a 45 minute wait we got them with about 8 pieces of chicken on some corn chips with a squeeze of orange cheese. Awful.
Disappointing because it’s in a great location and has huge potential with the facilities they have
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 2 Dec 2024
It was extremely noisy at the hotel kids running up and down well trying to sleep. Service was slow food was expensive for what it is. Parking is terrible all that waste of space in the front to decorte with Dinosaur well parking space is limted in the front so having to carry bags on the other end of the parking well raining. Wont be going there again!
by A verified traveler
Posted 3 Nov 2024
Will be back soon
by A verified traveler
Posted 3 Nov 2024
Buffet dinner very repetitive over a week. Would more likely choose bed and breakfast without dinner included. Food was nice but too much the same or similar each night when staying for a week.
by A verified traveler
Posted 28 Oct 2024
the place looked nothing like the photos and while the staff was nice, the building and rooms were not in good shape and there are holes in the floor covered by carpet that I kept tripping in.
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 16 Oct 2024
I would not stay at this property again in. The shower was extremely tiny. The bathroom very small. The rooms extremely small. The person in the room next door was smoking in the room, desk staff would not move us. The food was extremely bland. Very mediocre.
by A verified traveler
Posted 15 Oct 2024
Our room was pretty bare bones and there were stains on the wall. The sound-proofing isn’t great so lots of noise from hallway, adjacent rooms, road. The worst though was the Woodshed. The bartender was not friendly, and seemed irritated to have to answer questions. The nachos were terrible. Not a single vegetable, just grey strips of beef. Hardly any cheese and what was there wasn’t melted. No napkins provided and the bartender went from table to table with a large black garbage bag scooping people’s trash into it. Classy.
The bartenders in the lobby bar were great. Especially the young man with the curly hair.
