Ratings based on 54 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
The restaurant was amazing
Comment from Hotel Management
30 Sep 2024 by Clemente Guerra, Hotel Management
Thank you for choosing us, we truly hope to see you again.
by A verified traveler
Posted 3 Sep 2024
Staff were very welcoming, attentive, helpful, and gracious. I don’t think we could have stayed anywhere better and all for a very reasonable price.
Comment from Hotel Management
30 Sep 2024 by Clemente Guerra, Hotel Management
Thanks ever so much, has been a pleasure looking after you.
by A verified traveler
Posted 2 Aug 2024 on Wotif
The staff were extremely helpful; attempting to answer our questions and offer us suggestions despite us knowing very little Italian.
Giuseppe, the chef and waiter (a man of many hats), charmingly doted on us by regularly bringing us drinks as we sat in the garden and providing us with excellent, on-the-house, culinary creations alongside our meals.
The pool was also beautiful and cold, exactly what was needed during the hot summer days.
Comment from Hotel Management
2 Aug 2024 by Clemente Guerra, Hotel Management
Thank you very much William, it has been an absolute pleasure looking after you, come back!
by A verified traveler
Posted 20 May 2024 on Hotels
The Hotel De La Ville Avellino is a good choice if staying in Avellino. A 15 minute walk from Hotel thru the main street and square is easy, with many restaurant choices. Rooms clean, beds firm/ comfortable, bathroom updated -- all workable and fine. AirCond is so-so, but can open windows in cool evenings. Front desk staff very helpful and responsive
Comment from Hotel Management
20 May 2024 by Clemente Guerra, Hotel Management
Thank you for taking the time to share your review of Hotel De La Ville - Avellino. We are delighted to hear that you had a positive experience during your stay with us. We hope to welcoming you back soon.
by A verified traveler
Posted 10 Apr 2024
It is impossible to figure out how to operate the shower. You need an engineering degree to operate it, or perhaps the temperature mixing valve does not work properly. I was able to get only scalding hot water in the shower no matter how I turned any of the valves. Also, you cannot adjust the temperature in he room. The thermostat does nothing. The best you can describe is to open a window. The television is not a smart television. Finally, the hotel needs better signage to locate the breakfast.
Comment from Hotel Management
15 Apr 2024 by Clemente Guerra, Hotel Management
Dear Janette, we are sorry to hear that you had some troubles with the shower. The comfort and well-being of our guests are our top priority, and we sincerely apologize for not meeting your expectations on this occasion. However, you could have point out during the stay, we would have sent someone or change room. Telling us in at the checkout, it becomes pointless. We hope to have the opportunity to welcome you back to our hotel to demonstrate our commitment to making your stay perfect.
by A verified traveler
Wonderful
Posted 8 Mar 2024 on HotelsBeautiful hotel with spacious rooms and a very nice breakfast including a cappuccino with non dairy milk which I really appreciated! Extremely clean, quiet and comfortable.
Comment from Hotel Management
3 Apr 2024 by Clemente Guerra, Hotel Management
Dear Danielle, wonderful it's your review, we appreciate greatly, has been a real pleasure having, thank you.
by A verified traveler
Posted 22 Oct 2023 on Hotels
AC did not work. After complaining several times, staff insisted that the AC worked. They even came to the room to verifiy and said it was working but hot air was comming out. We had to sleep with the windows open and had to listen to the cars drive by and dogs bark all night.
Shoutout to Giuseppe at the restaurant, he made our stay enjoyable.
Comment from Hotel Management
22 Oct 2023 by Clemente Guerra, Hotel Management
Grazie per il suo feedback, prendiamo molto sul serio il comfort degli ospiti. Un nostro collega, dopo le sue prime lamentele, ha verificato e l'aria fredda stava uscendo regolarmente. Tuttavia, poiché avevate tenuto le finestre aperte, la stanza impiegava più tempo a raffreddarsi. Siamo lieti di sapere che Giuseppe al ristorante ha reso piacevole il tuo soggiorno, e gli faremo sicuramente pervenire i vostri complimenti.
by A verified traveler
Posted 19 Oct 2023 on Hotels
Hotel service was excellent, very clean, pool was beautiful and very cold. The smell of smoking throughout was a little off-putting and the hotel itself is a little outdated. But overall a pleasant stay in Avellino and would stay again!
Comment from Hotel Management
20 Oct 2023 by Clemente Guerra, Hotel Management
Thank you for your feedback on your stay at the hotel in Avellino. We're glad to hear that you found the service excellent and the cleanliness up to your standards. It's also great to know that you enjoyed the beautiful pool, even though it was a bit cold.We apologize for the inconvenience of the smoking smell, despite our hotel is smoke-free, but with so many guests, it can happen. We look forward to welcoming you back on your next visit to Avellino.
by A verified traveler
Posted 4 Oct 2023 on Hotels
Nice place to stay if you have a car. Good service overall.
Comment from Hotel Management
5 Oct 2023 by Clemente Guerra, Hotel Management
Many thanks Claudette, it has been a real pleasure having you, thank you.
by A verified traveler
Posted 3 Jul 2023
The hotel is very modern, spacious, clean, and the staff is friendly and welcoming. The grounds are beautiful, outdoor seating, palm trees, and a pool. Cappuccinos, lattes, and espresso absolutely delicious. My family and I stayed in a quadruple room, two twin beds on one section, and a king bed in the other, separated by a door. The bathroom very clean, and offers towels, bathrobes, slippers, and all toiletries.
We would definitely recommend this hotel!
Comment from Hotel Management
6 Jul 2023 by Clemente Guerra, Hotel Management
Thank you very much for your nice words, we appreciate it.It has been a real pleasure looking after you, we hope to see you again soon.
