Ratings based on 534 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
If you want to use pool or gym there is a 15€/hour fee you have to pay. If you want to park you pay 9€/day. There are much better options for the same price, unfortunately I didn’t notice this before booking.
Employees were very rude, very different from what I was expecting of a premium service.
Rooms are old and not very well cleaned.
On the more positive side bed is comfortable and breakfast is amazing.
Comment from Hotel Management
16 Nov 2024 by Guest Manager, Hotel Management
Dear Guest, Thank you very much for choosing Meliã Ria Hotel & Spa for your stay in Aveiro.Your evaluation and comments are very important for us, as they help us improve the quality of our services.We would like to apologize for not having provided the best hotel stay ever - we are sure that this was an isolated situation and will not be repeated on future visits. Our compromise is the maximum satisfaction of our guests and the quality and excellence on our services.Hoping to see you again soon at our Hotel or any other from Meliã International Hotels. Best Regards, Guest Manager
by A verified traveler
Posted 17 Sep 2024
Very good location walkable to main attractions & shopping
Comment from Hotel Management
26 Sep 2024 by Guest Manager, Hotel Management
Dear Guest,Thank you for having taken the time to share your comments with us concerning your recent stay at Meliã Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International. We remain at your disposal for any further queries.Best Regards,Guest Manager
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Guest Manager, Hotel Management
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel and Spa.We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.We remain at your disposal for any further queries.Best Regards,Guest Manager
by A verified traveler
Posted 24 Aug 2024
Meliá ría was great! Location and property are really good . Breakfast as well. The only odd thing is that they charge you for the pool use, that having kids it’s a must. This wasn’t clear when booking
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Guest Manager, Hotel Management
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel and Spa.We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.We remain at your disposal for any further queries.Best Regards,Guest Manager
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Guest Manager, Hotel Management
Dear Guest,Many thanks for your kind and positive feedback. We're happy to see that you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference.Kind Regards and Best Wishes,Guest Manager
by A verified traveler
Posted 12 Jun 2024
Staff is wonderful, unfortunately we had some issues with power loss leaving us without power and air conditioning when it was needed.
Comment from Hotel Management
18 Jun 2024 by Guest Manager, Hotel Management
Dear Guest,We would like to express our gratitude for selecting our hotel. Thank you for your suggestions, which will be taken into maximum consideration.Your comments are very important as they help us to review and improve our services.In the meantime, if we can be of any further assistance, please do not hesitate to contact us.Looking forward to seeing you at our hotel or at another Meliã International Hotel.Best Regards,Guest Manager
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
26 May 2024 by Guest Manager, Hotel Management
Estimado Sr.,Agradecemos a sua avaliação, que nos ajuda a continuar a prestar um serviço de qualidade e excelência.Esperamos recebê-lo de novo, em breve, no Meliã Ria Hotel & Spa ou em qualquer outro hotel da cadeia Meliã Hotels Internacional.Melhores Cumprimentos,
by A verified traveler from MIAMI
Posted 24 May 2024
Melia Ria has a perfect location, just a few minutes walk from the main attractions in this small town.
The hotel is an excellent option when you are doing a road trip through Portugal, we were doing Porto to Lisbon and chose this stop to enjoy this small but charming town and also Costa Nova, pretty close to there. The facility is good, it has a good restaurant and
the staff was very friendly and helpful. The parking of the hotel is very small and annoying, but there are options for free in the neighborhood, honestly, trying to use the underground parking that they will charge daily was a waste of time.
Comment from Hotel Management
26 May 2024 by Guest Manager, Hotel Management
Dear Guest, Thank you very much for choosing Meliã Ria Hotel & Spa for your stay in Aveiro.Your evaluation and comments are very important for us, as they help us improve the quality of our services.We are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. Best regards,
by A verified traveler
Posted 19 May 2024
This seems most like a conference hotel. Perfectly nice, nice breakfast, nice spa and workout room, where we had very nice massages, nice staff. While the canal ends at the hotel, it is not very scenic. If we hadn't needed a king bed, an elevator and a/c, we would have looked for something more traditional near the original canals. Also, we made the mistake of thinking a canal boat ride would take us past the striped boat houses, but it doesn't. (Poor research on our part.) They are in Costa Nova. No real reason to visit Aveiro unless you can do a day trip to Costa Nova.
Comment from Hotel Management
26 May 2024 by Guest Manager, Hotel Management
Dear Guest,We would like to express our gratitude for selecting our hotel. Thank you for your suggestions, which will be taken into maximum consideration.Your comments are very important as they help us to review and improve our services.In the meantime, if we can be of any further assistance, please do not hesitate to contact us.Looking forward to seeing you at our hotel or at another Meliã International Hotel.Best Regards,
