Ratings based on 58 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2022 on Hotels
Professional, very clean room, the staff was attentive, breakfast was complete with a many coffee choices.
by A verified traveler from Ashland
Posted 14 Nov 2021
Tiago our host was amazing! He was so accomodating. The room was clean and the breakfast was very good (the croissants were incredible). The property was lovely as well.
Comment from Hotel Management
15 Nov 2021 by Tiago, Hotel Management
Hello Janelle and Chad,
Thanks for your staying in our hotel!
Hope to see you all soon.
Best regards,
Tiago Capela
by A verified traveler
Posted 21 Oct 2021 on Hotels
Nice breakfast and room .
I do have to say , young guy on reception was patronising and a bit of a dick . Remember the customer is always right and I was right
Comment from Hotel Management
22 Oct 2021 by Hotel João Capela, Hotel Management
Hello Howard,
The situation of the dogs should never happenned. We don't alow it, because in that night some customers made us know that they couldn't sleep because of your dogs and we even let you put the dogs in your room when they were in your van and we don't accept dogs in the hotel and we let 2 to enter. And we just told you to not put them in the bed and you did it anyways.
We did the most we could do. The dogs that are here never bark since there's no dogs around but them. They are here since they are born. We cannot agree that you have to be right when you didn't care about the rules we had.
Best regards from the hotel.
by A verified traveler
Coq en haut
Posted 14 Mar 2020 on HotelsLovely hotel, friendly and helpful staff. However, I was awoken at 0430 by a dog in the room below me barking. Unfortunately the dog also woke up a Rooster that then continued to keep me awake for the following 2 hours crowing incessantly. Would stay again but will remember to bring foam earplugs and a sachet of 'Coq au Vin' sauce....
by A verified traveler
Posted 26 Oct 2019 on Hotels
Cvenient stop from Porto to sintra
by A verified traveler
Posted 29 Apr 2019
Serviço de recepção com muito profissionalismo. O pequeno almoço é servido num período desadequado às necessidades de quem começa o dia muito antes das 8:00 da manhã, serviço mau.
by A verified traveler
Posted 2 Nov 2018
Recommended
for Everyoneby A verified traveler from Massachusetts
Very clean, problems: bathroom, lights, tv
Posted 27 Sep 2017 on OrbitzShower stall to small, no place for soap, missing lights.
12” old type TV , bad signal and no working remote.
by David
Excellent value and great staff
Posted 5 Jun 2017 on HotelsBooked this hotel as it was quite close to the reception venue of a wedding we were attending.
Staff were extremely helpful and when we asked for a room with a bath, they immediately accommodated our request. They also sorted us out a kettle which is not part of the standard equipment.
Room was good size, basically furnished and clean...but needs a bit of a facelift.
Breakfast was typically "continental" but adequate.
This hotel was fantastic value for money and the friendly staff made for an enjoyable 4 night stay.
Would definitely stay here again if visiting this area.
Recommended
for Everyoneby A verified traveler from portugal
Fantastic
Posted 24 Oct 2015
Pros: Everything. Especially the character.
Cons: Nothing really.
Location: Out of the way but close to average.
An absolute gem. Immaculate, friendly staff, a place that someone is proud to present.
