Ratings based on 114 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Otelde nem ile savaş
Posted 30 Jun 2023 on HotelsKaldığımız oda büyüklük açısından ihtiyacımızı karşıladı. Mağara konsepti olarak gittik ama bu kadar rutubet beklemiyordum. Yastık falan hep ıslak durumdaydı. Güneşe çıkarıp kurıtuyorduk. Kaloriferi açtırdık haziranda o kadar soğuk odalar. Sular çok sıcak akmıyor. Otelde kimse havlu lazım mı şampuan bitti mi demedi hepsini bizim söylememiz beklendi. Otelde gram yiyecek yok, gece açlık çeksen açsın. Mini barda 2 snicers 2 de biskrem var. Kahvaltı rezalet sana masayı hazırlıyorlar açık büfe değil. Poğaça börek yok. Yumurtayı istemezsen vermiyorlar. Peynir sınırlı, domates salatalık sınırlı. Konum olarak çok iyi ama otel olarak biz vasat bulduk, tercih sizlerin.
Comment from Hotel Management
3 Jul 2023 by Burak YAĞCI, Hotel Management
MerhabaÖncelikle otelimizden memnun kalmadığınızı büyük üzüntüyle öğrenmiş bulunmaktayız. Nem konusunda bu yıl sellere sebep olan yoğun yağışlardan dolayı malesef odalarımız da yağışla orantılı nemliydi. Kahvaltıda kesinlikle sınırımız yoktur. İstekleriniz dahilinde her tabağınız yenilenebilirdi. Otelimizin en önemli reklamı kahvaltımızdır. Klasik açık büfe tercih etmememizin sebebi sizi evinizde gibi hissettirmektir. Oda sakini istemeden odaya girip bakım yapmamız kesinlikle yasaktır. Şikayetlerinizi dikkate alıp bir sonraki konaklamanızda telafi etmek için elimizden geleni yapacağımızı bilmenizi isteriz.Esenlikler Dilerim
by A verified traveler
Posted 17 Oct 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by Burak, Hotel Management
Thank you so much for choosing us.
by A verified traveler
Posted 19 Jan 2022 on Hotels
Fire Place required extra payment
by A verified traveler
Posted 17 Jul 2021 on Hotels
by A verified traveler
Cool cave experience
Posted 13 Oct 2020 on HotelsIt's a nice hotel which is a real cave. Breakfast was great and hosts are really helpful
Comment from Hotel Management
14 Oct 2020 by Halim, Hotel Management
Thank you very much for your comments,
We will try harder to provide quality service.
Hope to see you again.
by A verified traveler from Dominican Republic
Posted 11 Nov 2019
This hotel is great!!!!
The staff is really helpful and willing to make your stay memorable. The owner makes sure you get the most out of your visit and it is located in a quiet area of the town.
It is close to the air ballons launching site and walking distance to some restaurants.
We highly ecommend it.
Comment from Hotel Management
21 Dec 2019 by Halim, Hotel Management
Dear Satoko,
Thank you for your sincerity and helpful comments,Also you have great kids,
Take care of them,
We hope see you again,
Thank you.
by A verified traveler from Ontario Canada
Posted 27 Sep 2019
First time in a cave, wonderful experience but the beds are so hard... shower was amazing, breakfast was great each morning, plenty to eat. The owner organized our horseback riding and Green Tour, pick up and returns for both. Great hospitality.
Comment from Hotel Management
3 Oct 2019 by halim, Hotel Management
thank you for your helpful comments.
by A verified traveler
Posted 27 Sep 2019
Unique style. Very special experience. The room is spacious. Like the balcony, can enjoy the balloons in the sky. Very nice view. Staff is friendly and helpful. Recommend!
Comment from Hotel Management
3 Oct 2019 by halim, Hotel Management
Thank you you very much for your sincerity and reality comment.
by A verified traveler
Great breakfast, very clean and friendly staff
Posted 11 Sep 2019 on HotelsThe location a little far from restaurants and shops, the hotel it self was comfy and inviting
I enjoyed my stay in this place. One of the staff called Ali, he was helpful and very friendly. I must say great breakfast and food at the restaurant was delicious and reasonably priced. I enjoyed my stay in this hotel.
Comment from Hotel Management
2 Oct 2019 by halim, Hotel Management
thank you,
by A verified traveler
Different experience
Posted 7 Jul 2019 on HotelsIt was a good experience for my family and they all had a great time and enjoyed the theme of cave hotel. For me it was different and not as comfortable as I expected but the service I got from the owner Halim was more than needed. He was a kind guy and always ready to help guests. He gave me local Curency to use drove me to city centre for mobile sim and helped in all other matters.
Comment from Hotel Management
31 Jul 2019 by halim, Hotel Management
thank you for your helpful comments,
our location is in the Cavusin(balloons flights point)
