Ratings based on 31 Verified Reviews

3.4 out of 5
86% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 Jan 2024
The worst hotel I have been to! For a 5-star hotel and 140 euros per night, it should be worth the price. You can hear all the noise from your room! You can hear all what people are saying and doing in the corridors as well. The wifi is not free, even though it was written free in my booking, but you have to pay extra for it. They gave us separate beds even when we mentioned that we were a couple. The breakfast was so mediocre. And the hotel is getting older with no renovations! While I was at the reception, four other complaints were made as well. It's a big no-no! They refused to refund us, but we left anyway after the first night.
5 out of 5
by A verified traveler

Posted 17 Mar 2022 on Hotels
Comment from Hotel Management
29 Mar 2022 by Suhan , Hotel Management
Thankyou
5 out of 5
by A verified traveler

Posted 13 Oct 2021
I loved the view of the hotel
Comment from Hotel Management
16 Nov 2021 by Osman, Hotel Management
As the Suhan Cappadocia Hotel & Spa family, we would like to thank you for choosing us and sharing your experience. We are very happy with your overall satisfaction and your kind comments. Hope to see and host you again as soon as possible.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2020
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2018 on Hotels
3 out of 5
by Lara from Ankara

Disappointing

Posted 27 Sep 2015 on Hotels
The hotel caters for big tourist buses and behind the glamourous entrance there is little attention to details and customer care. I found the staff at reception particularly un-polite, breakfast quality rather average and cleanness rather superficial (back of the sink was full of soap and toothpaste marks) . Finally, basic hotels services like indoor poor and gym come at an extra price…but it is not indicated in the booking. Overall, a disappointing experience especially when compared to nearby competitors.
2 out of 5
by A verified traveler

Sigara otel

Posted 18 Nov 2023 on Hotels
Eşim ve 7aylık çocuğumla gittim özellikle sigara içilmeyen oda istedim. Kapısında sigara içilmez yazan ama içerinin leş gibi sigara koktuğu bir oda verdiler. Ayrıca otel çıkış kapısına sigara içme kafesi yapılmış. Her giren orda bir kez zehirlenmesi gerekiyor. Kapının önü full sigara içen kişi dolu. Ayrıca kahvaltı açık büfe ama boş özel hiç bir şey yok. Gözleme diye katlanmış yufkayı yedirmeye calısıyolar. Tek yıldızı bile haketmeyen bir otel. Havuzunu spasını kullanmadıgım için belki iyidir diye bazı özelliklere 2yıldız veriyorum.
2 out of 5
by A verified traveler

Posted 7 Aug 2023 on Hotels
Comment from Hotel Management
12 Aug 2023 by Osman, Hotel Management
Yorumunuz için teşekkür ederiz.
5 out of 5
by A verified traveler

Posted 16 Jul 2023
Comment from Hotel Management
17 Jul 2023 by F.O.M / Mr. Osman, Hotel Management
Değerli Misafirimiz...Değerlendirmeniz için teşekkür ederiz.
5 out of 5
by A verified traveler

Posted 12 May 2023 on Hotels
Comment from Hotel Management
15 May 2023 by Osman, Hotel Management
Abdullah Bey Değerlendirmeniz için teşekkür ederiz.
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