Ratings based on 990 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Corey Schuchardt, Hotel Management
We are so pleased you enjoyed your visit to Pavilion Hotel!
by A verified traveler
Posted 16 Nov 2024
The staff was very unorganized. Housekeeping came 2 days early to ask if we were checking out. Front desk told us that the Bison tour was closed for the season. After leaving early, the front desk called us if we were going to check out.
Comment from Hotel Management
19 Nov 2024 by Corey Schuchardt, Hotel Management
We apologize for any inconvenience but we thank you for letting us know so that we may have the opportunity to improve the guest experience.
by A verified traveler
Posted 9 Nov 2024
Beautiful property in an excellent location. Staff was amazing. My wife and I had a great stay. Looking forward to our next trip!
Comment from Hotel Management
12 Nov 2024 by Corey Schuchardt, Hotel Management
Thank you so much for the positive review!
by A verified traveler
Posted 26 Oct 2024
The Pavilion Hotel is my favorite place to stay on Catalina Island. It is right on the main boardwalk, overlooking the water, with easy access to all shops and restaurants. The grounds are beautiful with lounge chairs around a beautiful garden, a fire pit and tables with chairs to sit and relax. They have a daily happy hour which includes a complimentary glass of wine with cheese and crackers. The staff are all very nice and helpful. I can't imagine staying anywhere else in Avalon.
Comment from Hotel Management
29 Oct 2024 by Corey Schuchardt, Hotel Management
Thank you for taking the time to leave a five-star review for us at Pavilion Hotel. We're happy we could meet your expectations and look forward to your return!
by A verified traveler
Posted 23 Oct 2024
A little bit of Hawaii just an hour from Long Beach.
Comment from Hotel Management
25 Oct 2024 by Corey Schuchardt , Hotel Management
What a nice review, thank you! We're so pleased to see you enjoyed your stay at Pavilion Hotel.
by A verified traveler
Posted 23 Oct 2024
Good people and very clean
Comment from Hotel Management
25 Oct 2024 by Corey Schuchardt , Hotel Management
Thank you for your kind words and this wonderful review!
by A verified traveler from Brea
Posted 20 Oct 2024
The location is hands down the best! Also the staff were super friendly. The breakfast was okay (bagels and fruits). The hotel is right in the middle of all the happening area and in front of the beach. However, the furniture and linens are not compatible to the price that I paid. Theirs is another hotel just a couple of blocks away that’s cheaper with remodel rooms. Although the location is in front of the beach, I would probably go somewhere else for the price.
Comment from Hotel Management
24 Oct 2024 by Corey Schuchardt, Hotel Management
Thank you for taking the time to let us know how we did. Your feedback is important to us and we hope you'll visit in 2026 once our renovation is complete!
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Corey Schuchardt, Hotel Management
A Traveler, we are so pleased you enjoyed your visit to Pavilion Hotel! Thanks for sharing!
by A verified traveler from San Diego
Posted 18 Oct 2024
Convenient and walkable. The outside grounds were nice. Good evening reception. Clean room with spacious vanity. Our premium room lacked a dresser, difficult to store clothing in small cubbies in closet. Bedding could use some refurbishing. The pillows a little smelly, mattress could be more comfortable. I expected a larger room for upgrade. Not sure if I would return for the price but most of Catalina is not now that affordable.
Comment from Hotel Management
22 Oct 2024 by Corey Schuchardt, Hotel Management
Thank you very much for taking the time to share your feedback. We are excited to share a renovation with our guests in 2026 and hope to see you then!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Corey Schuchardt , Hotel Management
We appreciate your positive review about your recent experience with us!
