Ratings based on 36 Verified Reviews

3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Warm hospitality, cold shower

Posted 14 Jun 2019 on Hotels
Overall, our stay was good. We do not speak French, it will be easier if you do. The woman at the desk on arrival was kind and consistently helpful. She especially liked our dog, Scout. Parking is a few blocks away, in a secured garage. We were charged extra for parking and the dog, which we did not expect. The room was basic, with good light and a comfortable bed. Sadly, there was no hot water, which we didn't discover until stepping into the shower. I couldn't understand why or if it is temporary, but it was not a surprise to staff when I asked about it. Restaurant was a good choice for tired travelers. Auxerres looks to be an interesting little city, with a beautiful cathedral. We regret not having more time to explore.
2 out of 5
by A verified traveler

Posted 5 Jun 2019 on Hotels
We were sold the meal deal to include breakfast and evening meal but the hotel kitchen was not open on a Monday when we arrived, most of the Auxerre restaurants were also closed on Mondays, which left us with a problem. We were charged for this meal because no one spoke any English to adjust the price on check out. Also the included parking was non existent which caused us great difficulty parking on the street.
4 out of 5
by A verified traveler

Posted 14 Apr 2019 on Hotels
Lovely hotel, comfortable beds
Comment from Hotel Management
13 Jun 2019 by Direction, Hotel Management
Merci pour votre commentaire
5 out of 5
by A verified traveler

Posted 5 Oct 2021
Gute kage
4 out of 5
by A verified traveler

La chambre ... tres tres décevante

Posted 31 Aug 2021 on Hotels
Restaurant tres joli et bons plats .Personnel tres serviable . En revanche , la chambre bleue familiale est catastrophique . Peintures tres mal finies ,lino non collé ( seuil de porte des toilettes manquant )trous dans les murs , fixations sans tableaux , serviettes en vrac sur le radiateur , robinet du bain inutilisable.aucune table ,bureau ni meme meuble !!! Pour 92€ la nuit labellisé logis de france !!!! C est du foutage de gueule Les autres chambres apparaissant sur le site semblaient un peu plus correctes Pire qu une chambre d etudiant pour 92
3 out of 5
by A verified traveler

halte à Auxerre

Posted 25 Aug 2021 on Hotels
5 out of 5
by A verified traveler

Posted 16 Aug 2021 on Hotels
Comment from Hotel Management
16 Aug 2021 by Direction, Hotel Management
Merci de votre note et au plaisir cher anonyme de vous recevoir
5 out of 5
by A verified traveler

Hotel à recommander

Posted 8 Aug 2021 on Hotels
Hotel très bien placé dans le centre ville d'Auxerre, à 5 mn à pied de tout. Personnel compétent, disponible et aimable. Chambre quadruple petite mais suffisante pour 2 adultes et 2 enfants. Le WE s'est déroulé dans les meilleurs conditions.
Comment from Hotel Management
9 Aug 2021 by Direction, Hotel Management
Merci pour votre commentaire à l'intention du personnel, ce qui les motives a persévéré pour servir au mieux notre clientèle. Au plaisir de vous recevoir
4 out of 5
by A verified traveler

Bien sans plus

Posted 3 Aug 2021 on Hotels
Hôtel simple avec belle cour et équipe sympathique . Par contre aucune information sur le SPA
5 out of 5
by A verified traveler

Posted 20 Jul 2021 on Hotels
Comment from Hotel Management
20 Jul 2021 by Direction, Hotel Management
Merci pour cette note motivante pour l'ensemble de nos équipes et au plaisir de vous recevoir dans notre etablissement
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