Ratings based on 965 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Property is in the midst of multiple other hotels, kind of a hotel row kind of place. Conveniently near the airport, but no walkable access to anything. Be prepared to Uber if you don't have a car.
Comment from Hotel Management
20 Nov 2024 by Tru by Hilton Austin Airport Management Team, Hotel Management
Thank you for your feedback, David! We're glad you appreciated our convenient location near the airport. While our hotel row setting offers plenty of accommodations, we understand the need for transportation to explore the area. We recommend Uber or renting a car for easy access to local attractions. Safe travels, and we hope to welcome you back soon!
by A verified traveler from Austin
Posted 18 Nov 2024
Close to airport
Like aloft moxy etc not traditional qhotel
Comment from Hotel Management
20 Nov 2024 by Tru by Hilton Austin Airport Management Team, Hotel Management
Thank you for choosing our hotel for your stay, Kimble! We're thrilled to hear you enjoyed our modern, vibrant atmosphere and convenient location near the airport. We strive to provide a unique experience, distinct from traditional hotels, and we're glad it resonated with you. Safe travels, and we hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Tru by Hilton Austin Airport, Hotel Management
Thank you so much for your 5/5 rating! We hope to welcome you back again soon!
by A verified traveler from Cibolo
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Tru by Hilton Austin Airport, Hotel Management
Thank you so much for your 5/5 rating! We hope to welcome you back again soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Tru by Hilton Austin Airport Management Team, Hotel Management
Michael, your positive feedback is much appreciated! Thank you for staying with us. We look forward to your next visit at Tru by Hilton Austin Airport.
by A verified traveler
Posted 13 Nov 2024
Clean and relaxing
Comment from Hotel Management
15 Nov 2024 by Tru by Hilton Austin Airport Management Team, Hotel Management
Charmaine, your wonderful review brightened our day! Thank you for staying with us. We can't wait to welcome you back to Tru by Hilton Austin Airport.
by A verified traveler
Posted 12 Nov 2024
Nice hotel. Close to the airport. Clean and comfy.
Comment from Hotel Management
12 Nov 2024 by Tru by Hilton Austin Airport, Hotel Management
Thank you for your kind words! We're thrilled to hear you enjoyed your stay and found our hotel convenient and comfortable. We hope to welcome you back soon!
by A verified traveler
Posted 11 Nov 2024
Great stay. Rooms are tiny.
Comment from Hotel Management
12 Nov 2024 by Tru by Hilton Austin Airport, Hotel Management
Thank you for your feedback! We’re glad to hear you had a great stay. We appreciate your comments about the room size and will keep that in mind for future improvements. We hope to see you again!
by A verified traveler
Posted 11 Nov 2024
This property was very comfortable and inviting to stay at! The staff were very friendly and room was great. Would definitely stay again!
Comment from Hotel Management
12 Nov 2024 by Tru by Hilton Austin Airport, Hotel Management
Thank you so much for your wonderful review! We're delighted to hear that you found our property comfortable and our staff friendly. It’s great to know you enjoyed your room. We can’t wait to welcome you back for another stay!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Tru by Hilton Austin Airport , Hotel Management
Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we would appreciate the opportunity to learn more about what went wrong. Please feel free to reach out directly, and we’ll do our best to address your concerns.
