Ratings based on 165 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sun Prairie
Posted 26 Sep 2024
The toilet barely flushed. Needed two flushes to have complete flush. Room was nice and quiet and easy to find off the interstate.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Marcia,We are pleased to hear you found the room comfortable and the location convenient. Your feedback on the flushing issue will be shared with our team for review and improvement. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 24 Sep 2024
We liked our stay there. The staff member was very helpful and we had everything we needed.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Barbara,We are delighted to hear that you enjoyed your stay at our hotel. Our team strives to provide excellent service to ensure our guests have a comfortable experience. If you ever plan to visit again, please feel free to reach out for any assistance.
by A verified traveler
Posted 11 Sep 2024
Good
Comment from Hotel Management
12 Sep 2024 by Manager, Hotel Management
Hello Ethyn, Thank you for sharing your feedback with us. We appreciate your insights as they help us enhance our services for future guests. Your comments will be forwarded to our management team for review. We hope to welcome you back for an improved experience.
by A verified traveler
Posted 4 Sep 2024
Close to the interstate. Affordable.
Comment from Hotel Management
6 Sep 2024 by Manager, Hotel Management
Hello John,Thank you for highlighting our convenient location near the interstate and our competitive rates. We appreciate your feedback.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Pa, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
by A verified traveler from Holland
Posted 31 Aug 2024
I was shocked at how dirty our room was. The tub had mold around tub spout, shower curtain was filthy. Toilet wasn’t too clean either. Room looked like it hadn’t been dusted in a very long time. Bed wasn’t bad but the pillows were flat. Breakfast was minimal but better than nothing. AC barely worked. Had to plug in medical device behind night stand and there was a lot of trash behind it.
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Kathaleen,Thank you for sharing your feedback with us. We appreciate your detailed observations and regret to learn of the issues you encountered during your stay. We encourage guests to reach out to us directly to address any concerns they may have so we can ensure the best possible experience.
by A verified traveler
Posted 20 Aug 2024
The television didn’t work in the room. Everything else was good
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Christopher, We're sorry to hear about the issue with the television during your stay. We appreciate your feedback and will make sure our team addresses this for future guests. Thank you for sharing your experience and we hope you had an overall enjoyable stay with us.
by A verified traveler
Posted 19 Aug 2024
cheap place if youre needing a place to lay your head down for the evening
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Hello Robert, We appreciate your feedback and are glad to hear that our hotel provided you with an affordable option for your stay. Our goal is to offer a comfortable experience for all our guests, and we're happy you found value in our accommodations. If you have any further comments or suggestions, please feel free to reach out to our management team.
by A verified traveler
Posted 13 Aug 2024
its nice but dont have breakfast like they say only coffee yoghurt and fruit
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Jorge H,We apologize for any confusion regarding the breakfast offerings. Our breakfast options are subject to change, and we recommend guests inquire about the current selection upon arrival. Thank you for your feedback, which we will consider for future improvements.
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
10 Aug 2024 by Manager, Hotel Management
Hello Yongli,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
