Ratings based on 367 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pearland
Posted 7 Nov 2024
by A verified traveler
Posted 31 Oct 2024
This hotel is like home away from home. Quiet, clean and the staff was awesome. I would highly recommend staying here. It was everything I read previous good reviews to be!
by A verified traveler
Posted 31 Oct 2024
This hotel is like home away from home. Kitchens have full refrigerators, ice makers, toasters, microwave, etc.
by A verified traveler
Posted 25 Oct 2024
Very nice accommodations for the price. Super friendly staff. The breakfast was a notch above many of the similar offerings I’ve experienced from other hotels.
Comment from Hotel Management
25 Oct 2024 by Jimmy - GM, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and found our accommodations to be a great value. Our team takes pride in delivering friendly service, and it's wonderful to know you appreciated the extra care we put into breakfast. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 22 Oct 2024
The suite was updated, and the couch included a chaise lounge which made "working while relaxing" easier. Also, I liked that it was close to great shopping and restaurants. I did not care for the continental breakfast offerings.
Comment from Hotel Management
25 Oct 2024 by Jimmy - GM, Hotel Management
Thank you for sharing your experience! We're glad to hear you enjoyed the updated suite and found the chaise lounge perfect for working comfortably. It's also great to know you appreciated our proximity to fantastic shopping and dining options. We’re sorry the breakfast didn’t quite meet your expectations – we’re always looking for ways to improve and will keep your feedback in mind. We hope to have the chance to welcome you back soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Jimmy - GM, Hotel Management
Thank you for staying with us!!
by A verified traveler from Pearland
Posted 7 Oct 2024
There was a sewer gas smell in the bathroom (Room 315). so some plumbing seal needs to be fixed.
Comment from Hotel Management
9 Oct 2024 by JIMMY - GM, Hotel Management
Hi Joan,Thank you for sharing your feedback with us. I’m sorry to hear about the sewer gas smell in your bathroom during your stay. We wish we had known about the issue while you were here so we could have addressed it immediately. Rest assured, we will inspect that area to ensure everything is in proper order for future guests.We appreciate you bringing this to our attention, even after your stay, and hope to have the opportunity to provide you with a much better experience next time.Best regards,Jimmy WhitleyGeneral Manager
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
6 Oct 2024 by JIMMY - GM, Hotel Management
Hi caitlin,It looks like there may have been an issue that we are not aware of --- if you would like to share with us we would love to have the chance to try and remedy the situation. Please reach out to us through the messaging on Expedia or call our hotel. Thank you.
by A verified traveler from Houston
Posted 29 Sep 2024
Comment from Hotel Management
6 Oct 2024 by JIMMY - GM, Hotel Management
Thank you Alex for staying with us!
by A verified traveler
Posted 28 Sep 2024
We liked full kitchen, comfortable beds. Breakfast was not bad. The pool was clean, cleaning request responsive.
Comment from Hotel Management
6 Oct 2024 by JIMMY - GM, Hotel Management
Thank you Elena for staying with us and for taking the time to share your feedback.
