Ratings based on 585 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Nice property but it is going through renovations so it is noisy during the day. The staff was great and very friendly. The only complaint that i have was the bed was horrible. Very hard. I as so sore after spending two nights on that bed.
Comment from Hotel Management
13 Jan 2025 by RAD, Hotel Management
Thank you for your business! Many guests love the mattress, we are sorry to hear you did not. As you noted, our renovation crew is working during the day to deliver an updated guest experience. It's a quick remodel. We hope to accommodate you again on your next trip this way!
by A verified traveler
Posted 11 Jan 2025
Comment from Hotel Management
13 Jan 2025 by RAD, Hotel Management
Ruben,Please feel free to reach out to a Manager to discuss any issue you may have experienced. Writing a 1 star review with no information is worse than a slap in the face on a cold day. We take guest experience(s) seriously and our Associates strive to deliver a 5 STAR experience for all guests. We wish you all the best in the New Year!
by A verified traveler
Posted 3 Jan 2025
I was underwhelmed by the fact that my TV did not work while I was here until I brought it to the staff's attention.
I also did not like that our room was right by the ice machine so in the middle of the night it would wake me up hearing the machine being used or ice moving. We stayed for the Kill Tony show at the HEB Center which was very close so the location was great and while our Tesla charged we at at Bus which was walking distance and convenient to the area. The bed was VERY uncomfortable. Average at best for the room, but the location in the area is great and about 25. mins from downtown Austin.
Comment from Hotel Management
13 Jan 2025 by RAD, Hotel Management
Thank you for your business! You're right, there are times when a suite needs attention from our Maintenance Department and as you experienced, they are quick to resolve issues once they are aware. We are glad to know you found our location to be convenient to the HEB Center, Tesla Super Charging Station and many walkable restaurants. We wish you a Happy New Year
by A verified traveler from Austin
Posted 2 Jan 2025
Marriott is a garantee
Comment from Hotel Management
13 Jan 2025 by RAD, Hotel Management
We are thrilled to know you enjoyed a 5 STAR guest experience!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
13 Jan 2025 by RAD, Hotel Management
Thank you for your business!
by A verified traveler from Clinton
Posted 17 Dec 2024
So far so good. My toilet ddnt qork, so they had tonswitch mg room. The staff was super responsive and helpful
Comment from Hotel Management
18 Dec 2024 by RAD, Hotel Management
Glad to hear you found our staff to be super responsive and helpful. There are times when a small issue arises, like a toilet needing work and we always do our best to take care of our guests like moving you to a new suite. Thank you for your business. Enjoy your stay!
by A verified traveler
Posted 16 Dec 2024
The suites are spacious. As continental breakfast goes, we thought this was pretty good although we would have liked for it to be open past 9:00 AM during the week. The staff was excellent including the bartender! Parking was convenient and it was very quiet!
Comment from Hotel Management
18 Dec 2024 by RAD, Hotel Management
Thank you for your business! Our goal is for each guest to enjoy a 5 STAR worthy guest experience - we hope to WOW you on your next trip this way. Breakfast hours start earlier during the week days, Monday through Friday breakfast is served, 6:30 am - 9:00 am and on the weekends, 7:00-9:30 am. We hope to accommodate you again soon!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by RAD, Hotel Management
Thank you for your business!
by A verified traveler
Posted 2 Dec 2024
The property is very clean and very convenient to restaurants and shopping in Cedar Park
Comment from Hotel Management
10 Dec 2024 by RAD, Hotel Management
Wonderful! We are thrilled to know you enjoyed a 5 STAR guest experience and we too love all of the restaurants, shopping and entertainment located within walking distance. Guests also enjoy the city trail, a 1.15 mile, paved loop around Town Center Lake that leads past the sculpture garden. We hope to accommodate you again soon! Safe travels.
by A verified traveler
Posted 24 Nov 2024
Friendly, helpful staff , wonderful location. Beautiful stay
Comment from Hotel Management
10 Dec 2024 by RAD, Hotel Management
Fantastic! We appreciate your business and thank you for taking the time to share your 5 STAR guest experience with others who may be considering our location here in Cedar Park, TX. We hope to accommodate you again soon!
