Ratings based on 807 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 2 Nov 2024
Front desk and housekeeping staff very nice and professional. Very nice property!
by A verified traveler
Posted 31 Oct 2024
Nice place
Comment from Hotel Management
1 Nov 2024 by Customer Care Team, Hotel Management
Hi Sharmaine, Thank you for your brief review. We are pleased that you enjoyed your stay with us, and we hope to welcome you back again soon. Best Regards,Customer Care Team
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality.Best Regards,Customer Care Team
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 20 Oct 2024
Awesome!
Comment from Hotel Management
1 Nov 2024 by Customer Care Team, Hotel Management
Thank you for taking the time to leave your short review; we are pleased that our hotel was so suitable for your accommodation needs. We hope to have the pleasure of hosting you again very soon. Best Regards,Customer Care Team
by A verified traveler
Posted 16 Oct 2024
Room was OK with normal supplies (glaringly missing a wine opener though). Breakfast was average - they have breakfast sandwiches but they were not tasty. Coffee was good. Convenient to the Domaine area. Nice sitting area outside. Walls were a little thin.
Comment from Hotel Management
21 Oct 2024 by Guest Experience Team, Hotel Management
Hi Greg,Thank you for sharing your thoughts with us! I’m glad to hear you enjoyed our location and the outdoor sitting area.I’m sorry to learn that the wine opener was missing and that the breakfast sandwiches didn’t quite hit the mark. We want every detail of your stay to be enjoyable, and your feedback helps us improve. On a brighter note, it’s great to know you liked the coffee!We truly appreciate your insights and hope to see you again soon for a more seamless experience.Best Regards,Customer Care Team
by A verified traveler
Posted 16 Oct 2024
This is a really nice new property. The room is spacious and we can walk to all the places we want to go. The breakfast is really good.
Comment from Hotel Management
21 Oct 2024 by Guest Experience Team, Hotel Management
Hi Kevin,Thanks so much for your lovely review! We’re so glad you enjoyed your stay with us at Home2 Suites. It’s great to hear that you found our rooms spacious and that our location made it easy for you to explore the area.We're especially happy you liked our breakfast—we believe it’s the best way to kickstart your day! Your feedback really brightens our day and helps us continue to improve.We can’t wait to welcome you back on your next visit!Best Regards,Customer Care Team
by A verified traveler
Posted 7 Oct 2024
Breakfast was great ! Staff very friendly
Comment from Hotel Management
21 Oct 2024 by Guest Experience Team, Hotel Management
Hi Jevere,Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed our breakfast and that our team made a positive impression on you.Creating a warm and friendly atmosphere is what we aim for, and it’s wonderful to know we hit the mark during your stay. We can't wait to have you back at Home2 Suites by Hilton Austin North/Near the Domain!Best Regards,Customer Care Team
