Ratings based on 561 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Charvis Sophus - General Manager, Hotel Management
Thanks for your review
by A verified traveler
Posted 29 Oct 2024
Nice and clean. Quiet decent location to shopping night life.
Comment from Hotel Management
7 Nov 2024 by Charvis Sophus - General Manager, Hotel Management
Thank you for your feedback! We’re glad you enjoyed the cleanliness, quiet atmosphere, and convenient location. We hope to welcome you back soon for another relaxing stay!
by A verified traveler
Posted 28 Oct 2024
It got the job done
Comment from Hotel Management
7 Nov 2024 by Charvis Sophus - General Manager, Hotel Management
Thank you for your kind words about you stay
by A verified traveler from Corona Qns
Posted 22 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Charvis Sophus - General Manager, Hotel Management
Thank you for leaving a wonderful review
by A verified traveler
Posted 21 Oct 2024
My husband and I are in town for a wedding. I work in healthcare and had 3 shifts in a row. We are from the Fort Worth area so it took us about 2 1/2 hour drive here. I called to let them know we were still coming and the person I talked to was super nice and reassuring. Upon arrival, the check in process was pleasant, and quick. The shower was better than the shower I would’ve had at our apartment. The best part, the ac was on 65 when we arrived, which is perfect because I like it cold when I sleep. Great experience and highly recommend.
Comment from Hotel Management
7 Nov 2024 by Charvis Sophus - General Manager, Hotel Management
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled that you had a smooth, comfortable stay after such a busy work week. It’s great to hear that our team was able to make the check-in process easy and welcoming, and we’re glad you enjoyed the cool room and refreshing shower. We appreciate your recommendation and hope to see you again for future stays. Enjoy the wedding, and safe travels back to Fort Worth!
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Charvis Sophus - General Manager , Hotel Management
Thank you for your review
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
13 Sep 2024 by Charvis Sophus - General Manager , Hotel Management
Thank you for leaving a review about your stay
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Charvis Sophus - General Manager, Hotel Management
Thank you for your wonderful review
by A verified traveler
Posted 21 Aug 2024 on Hotels
AC was out in my room , from desk (George) personally went to the room to check it out , quickly moved me to an available room.
Very nice /helpful man. I would stay again just for his customer service and general attitude!!!
Comment from Hotel Management
26 Aug 2024 by Charvis Sophus - General Manager, Hotel Management
Dear Mike,Thank you for sharing your experience. We're sorry about the AC issue in your room, but we're glad George was able to assist you promptly and provide excellent service. We'll be sure to pass along your kind words to him. We look forward to welcoming you back, and we’re delighted that George’s service made a positive impact on your stay!Best regards,
by A verified traveler
Great stay
Posted 14 Aug 2024 on HotelsComment from Hotel Management
26 Aug 2024 by Charvis Sophus - General Manager, Hotel Management
We are happy to hear you had a great stay. We hope to see you again. During your Austin travels
