Ratings based on 613 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Very clean
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 15 Nov 2024
This property was perfect. The staff was so friendly. I had my service animal with me and they were so accommodating. The property grounds were perfect for the walks and I felt safe.
Comment from Hotel Management
20 Nov 2024 by Customer Care Team, Hotel Management
Hi Erica, Thank you so much for your feedback, we greatly appreciate it. We were happy to welcome you and your service animal, and we are delighted that you enjoyed your stay so much and felt so safe. We hope that you have another reason to stay with us very soon! Best,David, GM.
by A verified traveler
Posted 15 Nov 2024
Great staff and service
Comment from Hotel Management
20 Nov 2024 by Customer Care Team, Hotel Management
Hi Sarah, Thank you for taking the time to leave your short review; we are pleased that our hotel was so suitable for your accommodation needs. We hope to have the pleasure of hosting you again very soon. Best,David, GM.
by A verified traveler
Posted 11 Nov 2024
NA
Comment from Hotel Management
20 Nov 2024 by Customer Care Team, Hotel Management
Hi Aisha, Thank you for your review and your perfect rating! We are pleased that you enjoyed such a great stay with us, and we hope to be your hotel of choice for future visits here! Best,David, GM.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Dear Peter, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!Best,David, GM.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Hello, thank you for your wonderful review. We are so pleased to see that you enjoyed your stay with us overall. We hope that you will come back to stay with us soon again next time you are in the area. Safe travels!Best,David, GM.
by A verified traveler
Posted 8 Nov 2024
We arrived late and the front desk staff, Cathy, was wonderful. So kind and welcoming.
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Hello there, thank you for highlighting Cathy's exceptional service at our front desk. It's wonderful team members like her who truly make a difference in creating a welcoming atmosphere, especially for our late-arriving guests. We're fortunate to have dedicated staff who understand the importance of a warm welcome after a long journey.Our location near The Domain makes us an ideal choice for both business and leisure travelers, and we pride ourselves on maintaining high service standards around the clock. We'll make sure to share your kind words with Cathy - feedback like yours helps recognize our team members who go above and beyond.We hope to welcome you back to Hilton Garden Inn Austin North on your next visit to the area. Our team is always here to ensure your comfort, whether you arrive early or late.Best,David, GM.
