Ratings based on 190 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
I wish we had been able to spend more time there and relax in the space! We were pretty quick in and out.
The only thing that was not to our liking was the bedding - we slept extremely hot the night that we stayed there and I'm not sure if it was the duvet or the mattress itself.
Everything else was lovely, thank you!
Comment from Hotel Management
29 Oct 2024 by Frame Hotel Team, Hotel Management
Thank you for your kind words and for choosing to stay with us! We're delighted to hear that you enjoyed the rest of your experience, though we're sorry to learn the bedding didn’t meet your expectations. Our mattresses are designed with cooling technology, and we use Sferra fine Italian linens to enhance comfort and luxury. We’ll review this feedback closely to ensure a refreshing, restful stay. If you decide to visit us again, please let us know, and we’d be happy to make sure everything is perfectly suited to your needs. Safe travels, and we hope to welcome you back soon!
by A verified traveler
Posted 19 Oct 2024
I loved the peacefulness of this hotel and the location. While at the hotel you felt like you were in tranquil, out of the way place but you were actually a short distance from a great cup of coffee, ice cream, shopping and food. Loved everything about this hotel.
Comment from Hotel Management
29 Oct 2024 by Frame Hotel Team, Hotel Management
We are so glad you enjoyed the peaceful atmosphere and convenient location of our hotel! It’s wonderful to hear that you felt like you were in a tranquil getaway while still being close to great coffee, ice cream, shopping, and dining options. Thank you for sharing your experience – we loved having you, and we hope to welcome you back soon!
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by The Frame Hotel Team, Hotel Management
Thank you! We hope you'll be back again soon.
by A verified traveler
Posted 28 Aug 2024
Would recommend and will be back!
Comment from Hotel Management
28 Aug 2024 by The Frame Hotel Team, Hotel Management
Thanks so much, Jaymie! We loved meeting and getting to chat with you during your stay and look forward to next time!
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Dave & the Frame Hotel Team, Hotel Management
Thank you, Alfonso!
by A verified traveler
Posted 8 Jul 2024
Charming and quiet right in middle of Austin. Parking in great. Walk to everything on South Congress. There are some pretty steep stairs at entry, but they were worth it IMO. Suites are charming and deck is absolutely wonderful.
Comment from Hotel Management
22 Jul 2024 by Dave and the Frame Team, Hotel Management
Thanks, Craig! And now that you know about the stairs and have conquered them we hope you'll return again and again. :)
by A verified traveler
Posted 7 Jul 2024
This is our second time staying here.
Great location
We were in room 4 which was too noisy.
Hot water was very limited on our first day for a shower
Took the do not disturb sign off but room wasn’t cleaned
Comment from Hotel Management
8 Jul 2024 by Dave, Hotel Management
Hi LaVerne,You're 100% correct -- our Queen Balcony rooms are the noisiest because they're on the street side closest to the business district and music clubs. Try a King Courtyard toom (same price) for a quieter stay.I wish we'd known about any issues during your stay. We would be happy to help if there are any problems, including hot water.We only provide daily cleaning upon advance request--so just drop us a line the day before if you're going to be out the next morning and want your room freshened up!Can't wait to see you again...
by A verified traveler
Posted 28 Jun 2024
In the middle of everything and yet so quiet! Loved the community room with all the extras. We will be back for sure.
Comment from Hotel Management
8 Jul 2024 by Dave, Hotel Management
Tim, thank you! We call ourselves an urban oasis and you summed it up beautifully. See you next time!
by A verified traveler
Posted 16 Jun 2024
We had a great time and we will be back there for sure.
Comment from Hotel Management
8 Jul 2024 by Dave, Hotel Management
Hi Billy - thanks for letting us know you enjoyed your time. We look forward to the next stay.
by A verified traveler
Posted 20 May 2024 on Hotels
Amazing as always!
Comment from Hotel Management
20 May 2024 by Dave / The Front Hotel Team, Hotel Management
Thanks, David!
