Ratings based on 149 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 18 Dec 2024
Would come back, would recommend.
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Hello Eric,Thank you! The only compliment better than knowing you'd recommend us to others is knowing you enjoyed your stay at Downright Austin so much that you'd choose us again. We are thrilled you were impressed and look forward to your next visit.Kind Regards,David PutnickiGeneral Manager
by A verified traveler
Posted 18 Dec 2024
The hotel was very nice and clean. The staff was also very friendly. We enjoyed the breakfast in the morning with our coffee ☕️
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Lucy,Thank you for visiting Downright Austin. Our team is thrilled to have met your high standards with our immaculate environment and friendly hospitality! Please join us again in Austin.Kind Regards,David PutnickiGeneral Manager
by A verified traveler
Posted 17 Dec 2024
Every time I’m in Austin-I stay here!
Comment from Hotel Management
18 Dec 2024 by Kenny, Hotel Management
Thank You for the great review. Looking forward to your next stay with us. Have a great day.
by A verified traveler
Posted 16 Dec 2024
Breakfast and resultant are not good. Low quality food.
Comment from Hotel Management
17 Dec 2024 by Kenny, Hotel Management
Thank you for taking the time responding to our survey. Looking forward to your net stay with us. Have a great day.
by A verified traveler
Posted 15 Dec 2024
Great stay
Comment from Hotel Management
17 Dec 2024 by Kenny, Hotel Management
Thank you for the great review, looking forward to your next stay with us. Have a great day.
by A verified traveler
Posted 15 Dec 2024
Up to date, clean and convenient setup.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Hey Brian,It was a pleasure welcoming you to Downright Austin, and we're glad you had such a great stay! We can't wait to have you back for more good times.Kind Regards,David PutnickiGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Beautiful place, well designed. The only complaint- hallway carpets need deep cleaning.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Hello Jolanta,It was a pleasure having you as our guest at Downright Austin, and we are delighted you had such a wonderful experience. Your kind comments about our beautiful property and constructive suggestion about the carpets are important to us and will be shared with the team. We look forward to welcoming you back for another amazing stay.Kind Regards,David PutnickiGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Staff was excellent- however we had to change rooms so my mother could have a bar in the shower. The original room was great the new accessible room had the following issues:
-zero overhead lights - very dark at night
-no microwave
-batteries in shade were out so had to leave shades open
-no hot water in bathroom sink
-shower water temp had no regulation- would run cold 10 min -then warm up but shower quick cause scalding hot after 5 minutes of ideal temp-I think the gears were stripped
-room had a safe but it was not turned on so it did not function
Overall, I think this was the only accessible room available but it had quite a few issues the first room did not
-we did not complain to the staff since we had already asked to change rooms and did not want to be difficult
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Hi Eileen,Thank you for taking the time to review your recent stay with us. We are thrilled to hear our hospitable team left a memorable impression on you. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again for some seamless fun and good times.Kind Regards,David PutnickiGeneral Manager
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Kenny, Hotel Management
Thank you for taking the time responding to our survey. Looking forward to your next stay with us. Have a great day.
