Ratings based on 872 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Pros: Clean Property,
Internet TV,
Full Gym,
Comfortable Bed
Unique Design
Cons: No bathroom fan.
Pool is cold, so go in the daytime.
No Microwave in rooms
No access to the lobby from the stairs. You have no choice but to take the elevator or walk around the building.
Wifi is spotty unless you upgrade to the $9.95 high speed internet
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 14 Nov 2024
I was told the internet wasn't working, and there was nothing that could have been done. I understand this, but if I needed to work remotely for any reason I would've been extremely upset.
To add insult to injury, the beds were very uncomfortable and my room had a malfunctioning AC unit. I've stayed here before and it was never as bad as it was this weekend so I am willing to admit it was just a fluke weekend but I will definitely look elsewhere if I have an option in the future.
Comment from Hotel Management
15 Nov 2024 by Raelynn - Front Office Supervisor, Hotel Management
James, we understand that your time is valuable, so we appriciate you taking the time to share your feedback. We deeply apologize for the internet and A/C issues you experienced during your most recent stay with us. This information has been shared with our leadership staff and will be addressed directly. We hope you come back and stay with us again in the future.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Raelynn - Front Office Supervisor, Hotel Management
Thank you so much for your valued feedback! We hope you come back and stay with us again soon!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Raelynn, Hotel Management
Thank you for your review.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Raelynn - Front Office Supervisor, Hotel Management
Thank you so much you for your valued feedback! We hope you come back and stay with us again soon!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Raelynn - Front Office Supervisor, Hotel Management
Thank you so much for your valued feedback! We hope you come back and stay with us again soon!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Raelynn - Front Office Supervisor, Hotel Management
Thank you so much for your valued feedback! We hope you come back and stay with us again soon!
by A verified traveler
Posted 28 Oct 2024
Great place
Comment from Hotel Management
28 Oct 2024 by Raelynn - Front Office Supervisor, Hotel Management
Thank you so much for your valued feedback! We hope you come back and stay with us again soon!
by A verified traveler
Posted 28 Oct 2024
Everything was nice and the overall hotel experience was great.
Comment from Hotel Management
28 Oct 2024 by Raelynn - Front Office Supervisor, Hotel Management
Thank you so much for your valued feedback! We hope you come back and stay with us again soon!
