Ratings based on 958 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 27 Nov 2024
Great stay
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Mong, thank you so very much for taking the time to leave us an excellent review! We really appreciate that. We hope to see you again in the future!
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 26 Nov 2024
It was perfect for my clients and I to walk to the event.
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Julia, we want to thank you for taking the time to leave us an excellent review! We are so glad to hear that our location was convenient and ideal for you and your clients. We hope to see you stay at our property again in the future!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Iris, thank you so much for taking the time to leave us an excellent review! We really appreciate that and we hope you stay with us again!
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Greta stay
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Zaira, thank you for taking the time to leave us a great review. We are appreciative of your feedback and so glad to hear that your stay was great. We hope to see you at our property again in the future!
by A verified traveler
Posted 24 Nov 2024
Great hotel
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Thank you for taking the time to leave us a great review Andrea! We really appreciate it and we hope to see you stay at our property again in the future!
by A verified traveler
Posted 24 Nov 2024
When we arrived, they informed us that they overbooked the hotel and we would be staying at a different hotel. After expressing how much of a hassle that would be, the man also checking in next to us offered to trade. The front desk woman was very accommodating to make this trade happen. So we did get to stay in the hotel.
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Emily, thank you for sharing your experience with us. We sincerely apologize for the initial inconvenience caused by the overbooking situation. We understand how frustrating this must have been, and we’re grateful for your patience and understanding. We’re pleased to hear that our front desk associate was able to accommodate your request and facilitate a solution, allowing you to stay with us as planned. Your feedback is important, and we’ll use it to ensure we handle similar situations even more seamlessly in the future.We hope you had an enjoyable stay once settled and that we’ll have the opportunity to welcome you back for a flawless visit in the future.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Cherilyn G, Front Office Supervisor , Hotel Management
Caren, thank you for taking the time to leave us an excellent review. We hope to see you again!
