Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by West Bank Inn Staff, Hotel Management
Thank you for your review.
by A verified traveler
Posted 10 Aug 2024
Hot water, cold AC, clean sheets. Trip to Walgreens to get some lysol as the room had a terrible small, breakfast was “not so good”. The motel served its purpose, would never stay again. Not sure why it had a high rating as it’s really nice a very nice place. Have some pride
Comment from Hotel Management
10 Aug 2024 by West Bank Inn Staff, Hotel Management
Good afternoon Michael. Thank you for your feed back. We apologize the room was not up to your expectations. We take pride in the hard work our staff puts in to make sure the rooms are up to standard and clean. Breakfast is not advertise on the website so guests will not expect it. If you had any issues with your room and if you would had informed the front desk about your room then we would had placed you in another one to make sure you would had a great stay with us. Thank you again for your review.
by A verified traveler
Posted 4 Aug 2024
The West Bank Inn exceeded our expectations! Exceptionally clean and well kept with a very friendly staff.. When on a trip this is what I look for and what I got! .
Comment from Hotel Management
6 Aug 2024 by West Bank Inn Staff, Hotel Management
Good afternoon Guy. Thank you for taking the time out to submit a review. We are happy to see that we were able to accommodate you and your needs. We look forward to being a great service to you again in the near future!
by A verified traveler from adairsville
Posted 22 Jul 2024
All good
Comment from Hotel Management
23 Jul 2024 by West Bank Inn Staff, Hotel Management
Good evening Norman. Thank you for submitting a review. We are happy to see you had a great stay with us.
by A verified traveler
Posted 21 Jul 2024
Overall my almost two week stay during our trip for basketball went quite well, the owners and staff were always very accommodating, and they were obscenely kind and patient with my kids as well. I will definitely try staying here again for any future trips to Augusta……
Comment from Hotel Management
30 Jul 2024 by West Bank Inn Staff, Hotel Management
Good afternoon Travis. Thank you for your review! We are glad to see you have enjoyed your stay with us. We look forward to accommodating you again in the future.
by A verified traveler from TITUSVILLE
Posted 21 Jul 2024
A good but small property close to one of the major areas of Augusta.
Comment from Hotel Management
25 Jul 2024 by West Bank Inn Staff, Hotel Management
Good evening Matthew. Thank you for submitting a review. We are glad you enjoyed your stay with us. Come back again soon!
by A verified traveler
Posted 17 Jul 2024
Staff is very friendly. Property is clean and well kept.
Comment from Hotel Management
23 Jul 2024 by West Bank Inn Staff, Hotel Management
Good afternoon Jackie. Thank you for your kind review!!
by A verified traveler
Posted 9 Jul 2024
Comment from Hotel Management
14 Jul 2024 by West Bank Inn Staff, Hotel Management
Jack, we sincerely appreciate and value your feedback as a valuable guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!
by A verified traveler
Posted 3 Jul 2024
Comment from Hotel Management
6 Jul 2024 by West Bank Inn Staff, Hotel Management
Thanks for the awesome rating!! :)
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
6 Jul 2024 by West Bank Inn Staff, Hotel Management
Thanks for the rating!
