Ratings based on 48 Verified Reviews
3.1 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2020 on Wotif
by A verified traveler from Perth
Posted 1 Mar 2020 on Lastminute
They double booked my room and there were many people in the same boat. I am staying in my car and I have two kids with me, extremely disappointing considering I paid John and he knew I was travelling down with regular updates via text and until I got there he did not tell me until I was at the cottages. I am now taking these issues further, a lot further. I would strongly recommend not having this property on your website due to the number of people that he scams in a weekly if not daily basis.
by A verified traveler
Posted 29 Feb 2020 on Lastminute
by A verified traveler
Posted 20 Feb 2020
The property was lovely and we had a wonderful stay. Although we were given instructions by the property manager John Woods to please deposit the payment ourselves to their specified account before they could give us check in details. We did that and received our check in information. After our stay they deducted the amount of our stay from our account themselves which meant we paid twice for our stay. We have tried to rectify this oversight with no luck at this point in time. O we have been left quite unhappy.
by A verified traveler
Posted 3 Feb 2020
by A verified traveler
Posted 28 Jan 2020 on Wotif
Broken electrical fitting in kitchen my parter received a boot from the fitting. Also did not get unit we requested and appears that property overbooked as peolpe were arriving late evenings who had booked through wotif to find no rooms available. Won't be staying there again.
by A verified traveler
Posted 27 Jan 2020 on Wotif
No view of river. Site said queen size bed, only a double. Door had been kicked in and not repaired properly. Site was nice, John was helpful.
by A verified traveler
Posted 27 Jan 2020 on Wotif
by A verified traveler
Posted 21 Jan 2020
Didn’t answer our call. Provide six sleep instead of eight. We book for eight Sleep and got only six sleep. They downgrade accommodation and change it at last minutes
by A verified traveler
Posted 15 Jan 2020 on Hotels
Comment from Hotel Management
15 Jan 2020 by John, Hotel Management
Hi Shannon, Thank you - appreciated. Regards Riverside Cottages.
