Ratings based on 621 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Logan,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Brand Experience Team, Hotel Management
Hi Jalicae,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 13 Nov 2024
U
Comment from Hotel Management
14 Nov 2024 by Nancy Y., Hotel Management
Thank you for the perfect rating!!Nancy Y.#Team6
by A verified traveler
Posted 4 Nov 2024
Everything
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Edward, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 24 Oct 2024
I understand that the area is still recovering from the hurricane, but this was probably the worst place that I've ever stayed. Very poorly kept up & absolutely nothing worth the money that it cost me. I've stayed with Motel 6 before. This was very disappointing....
Comment from Hotel Management
25 Oct 2024 by Brand Experience Team, Hotel Management
Hi Derrick, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you. Natalie #Team6
by A verified traveler
Posted 6 Oct 2024
Should not be taking reservations for this property - it has no electric service at all.
Comment from Hotel Management
7 Oct 2024 by Brand Experience Team, Hotel Management
HI James, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
by A verified traveler from Macon
Posted 6 Oct 2024
My husband and I booked a room here during hurricane Helene. There were people hanging out in the front, no staff at the front desk and the property looked dirty. The manager sent a message stating we could cancel and not be charged if we did not check in. We did not check in, I attempted to get a refund for one week to no avail. Expedia tried to contact the owner but they were unsuccessful. It was already a bad situation due to the aftermath of the hurricane and this just added to the frustration. We slept in our car!
Comment from Hotel Management
7 Oct 2024 by Brand Experience Team, Hotel Management
Hi LaKisha, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
by A verified traveler
Posted 6 Oct 2024
Entire hotel smelled like smoke, the flooring in room was all messed up, the air conditioning did not work, there was no lighting in the room, the TV was removed from the wall as well as the lights. The bathroom sink and toilet was not clean.
Comment from Hotel Management
7 Oct 2024 by Brand Experience Team, Hotel Management
Hi Connie, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A verified traveler
Posted 10 Sep 2024
the staff was very nice but there is a problem regarding the walls. There is smoker sections and nonsmokers.. If a smoker in in the other room it will flow into the the next rooms near it through the electrical grids. The whole room gives off a rundown feel to it and anyone walking outside.. the door isnt seales properly so the sound goes right through the door.. It gets so nosy sometimes..
