Ratings based on 70 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
The resort has an array of facilities – pools, basketball and soccer courts, restaurant and spa. They also have a fair amount of dining options.
The front desk staff were very helpful and kind. Georgia helped me find a local osteopath to treat a recurring back issue, which helped.
I do think the house keeping of the rooms need to pay more attention to details – my room wasn’t swept properly and the bathroom has hair from the previous guest.
Comment from Hotel Management
29 Oct 2024 by Lisa Benincasa - Hotel Manager , Hotel Management
Dear Guest,Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for this wonderful comment we will certainly pass to our staff with pleasure.We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort.SincerelyLisa BenincasaHotel Manager
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Lisa Benincasa - Hotel Manager , Hotel Management
Dear Guest,Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for this wonderful comment we will certainly pass to our staff with pleasure.We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort.SincerelyLisa BenincasaHotel Manager
by A verified traveler
Posted 20 Sep 2024
A really peaceful stay in a very well equipped resort. We stayed in a superior suite which was absolutely excellent and the food on offer was always to a high standard. We had a car so it was easy to visit the neighbouring towns and villages but without a car it would have been impossible. Therefore, if you want to see more than just the hotel you do need a rental. Overall very pleased.
by A verified traveler
Posted 15 Sep 2024
Rubbish everywhere run down and dirty
Comment from Hotel Management
17 Sep 2024 by Lisa Benincasa - Hotel Manager , Hotel Management
Dear Guest,Thank you for taking the time for sharing your feedback with us. I'm sorry to read your feedback.I do assure you that we have 8-9 rounds daily for the cleaning check. For sure 40 hectars aren't easy to keep high level and we can definitely improve on that, but there is no rubbish everywhere. We will take your comment as a constructive one which will help up improving our quality standards. We looking forward to welcoming you back at Mangia's Brucoli Sicily Autograph Collection, Best Regards, Lisa Benincasa Hotel Manager
by A verified traveler
Posted 20 Aug 2024
Great hotel, we really enjoyed our stay
Comment from Hotel Management
21 Aug 2024 by Tito Di Benedetto, Hotel Management
Dear Guest, Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for finding the time to leave a comment. We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort. Sincerely Tito Di Benedetto General Manager
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Tito Di Benedetto, Hotel Management
Dear Guest, Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for finding the time to leave a comment. We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort. Sincerely Tito Di Benedetto General Manager
by A verified traveler
Posted 6 Aug 2024
Arrived earlier than check in - told to use the facilities in the meantime and they’d call us when the room was ready. But they didn’t. Then gave us limited information at check in like eg where breakfast was. Waiters genuinely didn’t have a clue - such slow service. Worst meal of my life at Lime Bar. Staff didn’t tidy up after previous guests. The room smelt of very strong cleaning products but not in the positive sense. Corridors leading to our room reminded me of an old people’s home. Nothing about this was 5 star. Very lovely waiter at the sushi restaurant, however. He was the only positive.
Comment from Hotel Management
7 Aug 2024 by Tito Di Benedetto, Hotel Management
Dear Guest, Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for those constructive comments which will help us improving our quality and which we will certainly pass to our staff. We looking forward to welcome you back soon in our resort. Sincerely Tito Di Benedetto General Manager
by A verified traveler
Posted 4 Aug 2024
Generally very low level of services in restaurants, bars and also reception
Comment from Hotel Management
5 Aug 2024 by Lisa Benincasa - Hotel Manager , Hotel Management
Dear Guest,Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for your comments which will help us improving our quality.We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort.SincerelyTito Di BenedettoGeneral Manager
by A verified traveler
Posted 13 Jul 2024
Expensive view to the sea and Etna, shockingly beautiful
Comment from Hotel Management
17 Jul 2024 by Lisa Benincasa - Hotel Manager , Hotel Management
Dear Guest,Thank you very much to have chosen Mangias Brucoli Sicily Autograph Collection by Marriott for your recent stay and for this wonderful comment we will certainly pass to our staff with pleasure.We are really glad you enjoyed the time spent with us and looking forward to welcome you back soon in our resort.SincerelyLisa BenincasaHotel Manager
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
4 Jul 2024 by Lisa Benincasa - Hotel Manager , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I'm glad to understand you enjoyed the experience at Mangia's Brucoli Resort Autograph Collection. Looking forward to welcoming you back,Best Regards, Lisa Benincasa - Hotel Manager
