Ratings based on 132 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Nice all around.
Comment from Hotel Management
23 Nov 2024 by N.guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your experience satisfactory. I will share your comments with our team, whom I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 10 Nov 2024
The manager called me accusing me of stilling an alarm clock from the room, and told me I was being banned from all the Quinta hotels, first of all I am a business woman that owns a business, I own 2 cell phones, and both phones have alarm, why should I do something like that?. I felt very offended, and accusing without proof is even worst. This was the second time staying here and did not have a problem like this the first time. I have stayed in numerous hotels around the world and have never ever been disrespected like this.
Comment from Hotel Management
23 Nov 2024 by N. Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had so many issues and we will be checking these issues to make each stay worth while. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
23 Nov 2024 by N. Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your experience satisfactory. I will share your comments with our team, whom I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 5 Nov 2024
Hotel room is spacious, but smelled bad.
Breakfast did not look good. Lobby areas not kept clean.
Comment from Hotel Management
23 Nov 2024 by N. Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had so many issues and we will be checking these issues to make each stay worth while. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 25 Oct 2024
Stains all over side of bed and floor
Comment from Hotel Management
23 Nov 2024 by N.Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had an issue and we will be checking these issues to make each stay worth while. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 23 Oct 2024
Nice place for the price
Comment from Hotel Management
23 Nov 2024 by N.Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your experience satisfactory. I will share your comments with our team, whom I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 21 Oct 2024
2 lamps burnt out, & no-one could find bulb replacements; tv didn’t work. No directions if it did work. Frustrating. Not enough help at desk.
Comment from Hotel Management
23 Nov 2024 by N. Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had so many issues and we will be checking these issues to make each stay worth while. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 2 Oct 2024
Had it not been for the recent hurricane I give them the benefit of a doubt and possibly it is better in normal conditions.
Too expensive for a comparable room elsewhere.
Comment from Hotel Management
23 Nov 2024 by N.Guy, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had so many issues and we will be checking these issues to make each stay worth while. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Nicholas Guy
by A verified traveler
Posted 21 Sep 2024
Great place to stay in Augusta
by A verified traveler
Posted 17 Sep 2024
No pool was available trash and a strange pill was found on the floor
