Ratings based on 288 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Everything was nice and clean. The breakfast area wasn't fully functional due to a broken waffle maker and broken waffle batter pourer. Other than that, it was a great place to stay.
by A verified traveler
Posted 24 Oct 2024
I've been working in this town for awhile and it's been by far the best motel I've been in
by A verified traveler
Posted 20 Oct 2024
As soon as you get off the elevator on the second floor a terrible smell hits your nose. Our room smell so bad we had to get an air freshener just deal with it for the one night we were there.
by A verified traveler
Ok place, but rooms need upgrades
Posted 23 Aug 2024 on HotelsStaff was very nice. Hotel seemed a little dated. Upgrades are needed for sure. Shampoo & Conditioner bottles would not pump. There was hair in the shower that was not mine. Shower head was awful. no pressure at all and very dirty looking.
A/C was on point. It worked great. Overall visit was fine. I needed a place to stay and this worked.
Comment from Hotel Management
26 Aug 2024 by Julia, Hotel Management
Hello- Thank you so much for leaving your feedback regarding your recent stay at our hotel. We hate to hear about the issues with your shampoo and conditioner and have noted to mention this to our team. We will make sure to add this to our routine to make sure it is not missed for the next guest. Otherwise, we are glad you enjoyed your stay, and look forward to welcoming you back on your next trip to Augusta GA. Safe travels
by A verified traveler
Posted 22 Jul 2024 on Travelocity
Comment from Hotel Management
26 Aug 2024 by Julia, Hotel Management
Hello Alice- Thank you for leaving your feedback. We hate to hear you did not enjoy your stay at our property. Please know we use ratings like yours to constantly retrain our staff to improve for the next guest. We appreciate you taking the time to complete our survey, and wish you the safest travels !
by A verified traveler
Definitely do NOT recommend
Posted 29 Jun 2024 on HotelsHusband bitten by bed bugs, room outdated, furniture had broken legs, overpriced
Comment from Hotel Management
22 Jul 2024 by Julia G, Hotel Management
Hello Jessica, Thank you for taking the time to leave us your review. We are certainly sadden to hear about the negative experience you had during your stay. Please know that incidents like these are truly one of few. We appreciate your stay with us and wish you safe travels!
by A verified traveler from Port Orange
Posted 27 Jun 2024
Good stay
Comment from Hotel Management
22 Jul 2024 by Julia G, Hotel Management
Hello Michelle- Thank you for taking the time to leave your review on your recent stay! We are so glad to have met your expectations. We look forward to welcoming you back on your next trip to the area.
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Julia G, Hotel Management
Hello James, Thank you for taking the time to leave your review on your recent stay! We are so glad to have met your expectations. We look forward to welcoming you back on your next trip to the area.
by A verified traveler
Posted 26 May 2024
It was a great location.
Comment from Hotel Management
22 Jul 2024 by Julia G, Hotel Management
Hello Robert, Thank you for taking the time to leave your review on your recent stay! We are so glad to have met your expectations. We look forward to welcoming you back on your next trip to the area.
by A verified traveler
Posted 24 May 2024
Not like it used to be by far
Comment from Hotel Management
22 Jul 2024 by Julia G, Hotel Management
Hello Donte, Thank you for taking the time to leave us your review. We are certainly sadden to hear about the negative experience you had during your stay. Please know that incidents like these are truly one of few. We appreciate your stay with us and wish you safe travels!
