Ratings based on 574 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 19 Aug 2024
Breakfast was not good. Pancakes machine was broken
by A verified traveler
Posted 16 Aug 2024
Great
by A verified traveler
Posted 27 Jul 2024
The entire hotel smelled of urine. Especially the room itself and the lobby. Graffiti was all over elevator walls. If I had known this before booking it I would have booked elsewhere. People who worked there were nice.
by A verified traveler
Posted 23 Jul 2024 on Hotels
by A verified traveler
DISAPPOINTED
Posted 21 Jul 2024 on HotelsThe reason for my 3 stars is, no one was at the front desk to greet us, i stood there for avout 10 minutes if not longer, once someone came i was not greeted by either gentlemen. Another guest walked right up to the side of the reception counter and both directed their attention to her while i still stood in front of the counter waiting to be addressed. Finally one of the gentlemen greeted/assisted me.
Our room ended up having a HUGE ROACH. I was very disappointed with my stay
by A verified traveler
Under construction
Posted 8 Jul 2024 on HotelsDidn’t realize that it’s under construction. The elevator looked really sketchy getting on and off. Our room under the air conditioner we had wires hanging down.
Comment from Hotel Management
15 Jul 2024 by Jessica P, Hotel Management
Thanks for choosing to stay at our renovated Holiday Inn Express & Suites! We're modernizing our elevators as we speak, and the first one is almost complete. We hope to see you again soon!
by A verified traveler
Nice hotel with average service.
Posted 7 Jul 2024 on HotelsMy stay was average. I checked into a room late at night and the first problem was the TV did not work and had no signal. I was so tired I just took a shower and went to sleep. I woke up and got ready for a family gathering and then noticed my in-room safe box was locked open by the previous guest and therefor took all my valuables with me in my car. I stopped by the desk to inform the lady working the desk to have it corrected for my late return. I was surprised that nothing was corrected. I did manage to get the TV working from her instructions and just stored my valuables in my car the three-day trip. The bed was wonderful, and I slept great. The pool and gym areas were nice. The breakfast seemed to be a big hit, but we went out to eat every morning.
Comment from Hotel Management
15 Jul 2024 by Jessica P, Hotel Management
Thanks for choosing to stay at our renovated Holiday Inn Express & Suites! We hope to see you again soon!
by A verified traveler
Posted 27 Jun 2024 on Orbitz
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Jessica P, Hotel Management
Thanks for choosing to stay at our renovated Holiday Inn Express & Suites! We hope to see you again soon!
