Ratings based on 344 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Average
Comment from Hotel Management
18 Nov 2024 by Dulce Morales , Hotel Management
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your experience with us did not fully meet your expectations. Your input is invaluable, as it helps us to identify areas where we can improve. If there are specific aspects of your stay that you feel could be enhanced, we would be grateful to hear more details. Please feel free to reach out to our team directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Dulce Morales , Hotel Management
Dear Jason,Thank you for taking the time to share your feedback about your recent stay with us. We truly value your input as it helps us improve our services.We're pleased to hear that there were aspects of your stay that you enjoyed; however, we're sorry to learn that certain areas did not meet your expectations.We hope to have the opportunity to welcome you back and provide you with a stay that exceeds your expectations.Warm Regards
by A verified traveler
Posted 4 Nov 2024
I am very un happy. I had a reservation here. On Friday. They call me 30 min before I’m there. Tell me there is a problem with my room. They have me another place to stay. Mind u I have stayed here for a month every weekend. They put me in a dump under construction in the middle of nowhere. Tv took 2 hrs to get working. Smelled like weed as soon as I got there. I thought I would get the same accommodations as where I booked. Nope. Please don’t let them put u at the Baymont inn. U will be disappointed.
Comment from Hotel Management
5 Nov 2024 by Dulce Morales , Hotel Management
Hello Wendy,Thank you for the feedback regarding your stay we will be sure to follow up with the appropriate department to minimize these issues in the future. Kindest regards
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Dulce Morales , Hotel Management
Thank you so much for your feedback on your stay and we hope you consider us in your future travel plans.Kindest regardsComfort Inn & Suites
by A verified traveler from Paris
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Nan, Hotel Management
Dear Franklin,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Augusta West Near Fort Eisenhower.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Nand Verma
by A verified traveler from Fairburn
Posted 23 Oct 2024
Awesomeness 👌 ever
Comment from Hotel Management
23 Oct 2024 by Nan, Hotel Management
Dear Teron,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Augusta West Near Fort Eisenhower.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Nand Verma
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Nan, Hotel Management
Dear Shameca,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Augusta West Near Fort Eisenhower.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Nand Verma
by A verified traveler
Posted 14 Oct 2024
Would go back.
Comment from Hotel Management
15 Oct 2024 by Dulce Morales , Hotel Management
Hello Wendy,Thank you so much for allowing us to host you, we hope you visit us again soon.
by A verified traveler
Posted 9 Oct 2024
N/A
Comment from Hotel Management
11 Oct 2024 by Dulce Morales , Hotel Management
Thank you so much for your feedback, we hope you will consider us when deciding on your future travel plans.
