Ratings based on 775 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Everything was perfect
by A verified traveler
Posted 23 Nov 2024
Great customer service
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Antwan,Thank you for staying with us and for your feedback. We're glad you had an excellent experience. We hope to welcome you back to Baymont Inn & Suites Augusta West Hotel soon for another great stay!
by A verified traveler
Posted 21 Nov 2024
Under rennovation due to hurricane Milton...
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Judy,Thank you for your feedback. We apologize for the inconvenience the renovations may have caused you. Please know that we are working hard to restore our hotel and we appreciate our guest's patience during this time. We hope to welcome you back in the future for a more seamless stay.
by A verified traveler
Posted 17 Nov 2024
Stinky, old, unkept and outdated property tv/remote didn’t work. Would not come back.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your review. We are disappointed that our accommodations were not what you expected. Providing comfortable and well-maintained lodgings is crucial to us, so we will use your feedback as a learning tool as we work to make positive changes and to ensure any odor issues are dealt with swiftly. It was a pleasure having you here, and we hope you return soon.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 5 Nov 2024
I love how it was in a good area for me the room was nicely updated
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your feedback! We’re delighted that you enjoyed our location and well-appointed room. Our team looks forward to welcoming you back to Baymont Inn & Suites Augusta West Hotel for another comfortable stay!
by A verified traveler
Posted 31 Oct 2024
Stay was good only thing was construction going on at the time and as a result all the windows were blocked out!
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing Baymont Inn & Suites Augusta West Hotel and sharing your feedback. While we are thrilled you enjoyed your stay, we are sorry the windows were blocked due to construction. We appreciate your patience during this transition process and look forward to welcoming you back and impressing you even further with our enhancements.
