Ratings based on 131 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
The spa was excellent, only not everything was working properly.
The steam sauna switched off and got cold after a short time requiring attendance of hotel staff
Comment from Hotel Management
29 Jul 2024 by KF, Hotel Management
Many thanks for your nice review. We are glad to hear, you enjoyed your stay with us. We have to apologize for the restrictions in the spa. We check what is wrong with the steam sauna. All the best to you - your Alpenhof team
by A verified traveler
Not too happy
Posted 19 Nov 2023 on HotelsI booked it when I saw a picture of the pool. It costs 15 euros to use. It is a disorganized layout, and when I checked in, ended up schlepping my stuff all over looking for check in. The sauna, I never saw, but I believe it is there. Never saw the pool either. Couldn't find either and didn't get much help in that regard. It seemed very artsy in a good way, just the service and policies left me bitter. If you do book here, there is free parking in front of the b and b hotel next street over...on the street.
Comment from Hotel Management
20 Nov 2023 by KF, Hotel Management
Hello! We are sorry that you were not completely satisfied with us. We apologize that you were not told exactly where to find the pool. Of course someone would have had to help you. We wish you all the best - your Alpenhof team
by A verified traveler
Posted 30 Sep 2023
Not great service and the property was not very welcoming to us. I would not go back.
Comment from Hotel Management
20 Nov 2023 by KF, Hotel Management
Hello! We are very sorry that you did not feel welcome with us. We would like to apologize for the "cold reception". All the best to you - your Alpenhof team
by A verified traveler
Posted 21 Sep 2023
Comment from Hotel Management
20 Nov 2023 by KF, Hotel Management
Schade, das es Ihnen bei uns nicht gefallen hat. Gerne hätten wir gewusst, was nicht gepasst hat. Alles Gute!
by A verified traveler from APO AE
Posted 27 Jun 2023
Comment from Hotel Management
17 Aug 2023 by Marketing-Leitung, Hotel Management
Es tut uns sehr leid, dass es Ihnen bei uns nicht gefallen hat. Gerne hätten wir gewusst, an was es gelegen hat. Alles Gute - Ihr Alpenhof-Team
by A verified traveler
Posted 6 May 2023
by A verified traveler
christmas stay
Posted 5 Dec 2022 on HotelsNot much service.Spa is not so clean
by A verified traveler
Posted 19 Sep 2022 on Hotels
by A verified traveler
Posted 21 Jun 2022 on Hotels
Comment from Hotel Management
20 Jul 2022 by Ringhotel Alpenhof Frau Kolb, Hotel Management
Sehr geehrte Shannon,
vielen Dank für Ihre sehr gute Bewertung.
by A verified traveler
Posted 8 May 2022 on Orbitz
Normal
Comment from Hotel Management
9 May 2022 by Ringhotel Alpenhof Frau Kolb, Hotel Management
Sehr geehrter Herr Boris,
vielen Dank für Ihre Bewertung.
