Ratings based on 96 Verified Reviews

4.3 out of 5
79% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poorly managed with NO staff.

Posted 4 Mar 2024 on Hotels
This hotel is located on the edge of town centre in the middle of an on going construction project. Our room was over top the kitchen and we heard everything taking place in the kitchen.( chopping, washing and conversation) . Dinner was ok, there were children running in the dining room our entire dinner. When we asked to check out early, there wasn't anyone there to help us... We asked for a refund for two nights stay and was refused by the waiter who had some unknown person on the telephone. DO NOT RECOMMEND THIS HOTEL at all.
4 out of 5
by A verified traveler

Viva Villa

Posted 30 May 2023 on Hotels
This was an unbelievable villa in a lovely setting. Car parking was easy. Checking easy however our accommodation was in the worst room to get to, having to climb 2 stories of steps and settle in a room that had the beams of the roof to contend with especially during the night. Hitting my head twice during the night. We did choose the cheaper room, but didn’t expect a room with access to one window which looked upon the storage room which had the window open. They did make provision for any weather conditions supplying fans and heaters to plug in. The restaurant was very good and the setting in the garden was delightful. The service was very good. Breakfast was reasonably enjoyable. Overall an experience in many ways.
5 out of 5
by A verified traveler

Posted 7 Mar 2023
We enjoyed our stay in a large well equipped room. Staff helpful and the restaurant was excellent and fairly priced which was handy as nothing much in the area
4 out of 5
by A verified traveler

Short stay

Posted 30 Oct 2022 on Hotels
This is a popular restaurant with rooms rather than a hotel. It’s quite far from Augsburg central but everywhere is easy to walk or accessible by road and public transport. Mattresses weren’t great, room (205) was very warm even in October with the window open. Staff pleasant and can get by with our broken German and their broken English. Food in the restaurant - paid extra for lunch - was lovely. Inclusive breakfast was basic but good way to start the day.
5 out of 5
by A verified traveler

Posted 11 Oct 2022
This hotel was BEAUTIFUL. The people were also especially kind and accommodating. The restaurant was top notch and the breakfast buffet was great. This was the best cappuccino we had on our 2 week trip! I can't not say enough about this hotel. It was wonderful!
3 out of 5
by A verified traveler

Posted 24 Jul 2022
Bella l area esterna situata in zona tranquilla, colazione abbondante;non piaciuto: un po' di disordine es avvitatore sopra un armadio nel vano scale di accesso alle camere,manca condizionamento ultimo piano.
5 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 19 Jul 2022
5 out of 5
by A verified traveler

Posted 4 Jun 2022
It was easy to find with easy parking. Very cute place.
5 out of 5
by A verified traveler

Italy at its best in Augsburg!

Posted 1 Dec 2019 on Hotels
Very well and cozy!
5 out of 5
by A verified traveler

Posted 12 Sep 2019 on Hotels
Beautiful Italian Villa. Great room with comfortable bed & amazing bathroom. Excellent restaurant.