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VR Queen Street - Hotel & Suites

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for VR Queen Street - Hotel & Suites

Private kitchen
1 bedroom, premium bedding, pillowtop beds, in-room safe
Private kitchen
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Pillowtop bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard King Room

8.6 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Smart TV
Renovated in 2014
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two-Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

One-Bedroom Suite

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Dishwasher
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Compact Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Bedroom Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier King Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
401 Queen Street, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 20 min walk - 1.7 km
  • Spark Arena - 3 min drive - 2.5 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬4 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Eight at Cordis, Auckland - ‬2 min walk
  • ‪The Whitelady K Road - ‬4 min walk

About this property

VR Queen Street - Hotel & Suites

Upscale eco-certified hotel near Sky Tower
Near University of Auckland and SkyCity Casino, VR Queen Street - Hotel & Suites provides a coffee shop/cafe, dry cleaning/laundry services, and an outdoor entertainment area. The on-site Modern European cuisine restaurant, Latitude 36, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • 1 meeting room, concierge services, and tour/ticket assistance
  • An elevator, bicycle parking, and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

Is VR Queen Street - Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at VR Queen Street - Hotel & Suites?

Self parking is available for NZD 40 per night. Limited spots are available.

What time is check-in at VR Queen Street - Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at VR Queen Street - Hotel & Suites?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is VR Queen Street - Hotel & Suites located?

Located in Auckland Central Business District, this eco-certified hotel is within a 5-minute walk of Queen Street Shopping District and University of Auckland. Sky Tower and SkyCity Casino are also within 15 minutes. Auckland Britomart Station is 19 minutes by foot and Auckland Grafton Station is 20 minutes.

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VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kadin

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here was lovely and staff were all wonderful and accommodating. Room was clean and tidy with comfy bed, would recommend.
Stayed 3 nights in Jun 2025

8/10 Good

Lucan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick visit home to NZ since moving to Australia a few months ago found myself staying here. Staff were friendly and accommodating. Many thanks
Stayed 3 nights in May 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Worth the money, good value.
Stayed 1 night in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
I like VR Queen St as it's close to a bus stop, entry is flat and accessible with a walker. My room was very clean and serviced daily. 3rd time I have stayed there.
Stayed 4 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025

6/10 Okay

Mieke

Disliked: Property conditions & facilities
Ideal for a short stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helful and nice
Stayed 1 night in Apr 2025

10/10 Excellent

AJAY P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly place with parking!

Comfortable and clean rooms. Excellent service and response. Great place to stay with family
Stayed 3 nights in Mar 2025

8/10 Good

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Great service and nice room. We had a two bedroom suite which was great at the end of the day
Stayed 3 nights in Mar 2025

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 bed room with dining area and kitchen. Location is good and room was quiet and clean. Only complaint is Wifi speed was so slow having to use my own data to browse internet.
Stayed 2 nights in Apr 2025

8/10 Good

Stu

Liked: Staff & service
Disliked: Cleanliness
After having the questinable duvet changed upon arrival, the room was private and while small, it was comfortable. Central downtown location which was convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities
Staff offered us early check-in. Hotel was clean and staff professional.
Stayed 6 nights in Mar 2025

8/10 Good

Lauren

Liked: Cleanliness, amenities
Great location and easy accessible parking. Though we did go on Monday and Tuesday so would obviously get busier. Not a great shower. But overall good hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Himadri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, servicing and staff were all perfect. The location of the hotel is very central. Highly recommend for an enjoyable Auckland holiday.
Stayed 3 nights in Feb 2025

8/10 Good

Dani

Liked: Amenities, property conditions & facilities
It was amazing for the cheap price we stayed there for
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Same outfit as Ascotia, but higher standard of room. Staff were all friendly. Breakfast was $20/morning which seems quite reasonable. My preference is to stay here when I visit Auckland.
Stayed 9 nights in Mar 2025

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super Friendly and Helpful
Stayed 1 night in Feb 2025

8/10 Good

Anilkumar

Liked: Amenities
Great location Good room Front desk staff not the best
Stayed 2 nights in Feb 2025

4/10 Poor

Kwok Fai

Liked: Staff & service, amenities, property conditions & facilities
The staff are nice, friendly and helpful, but it was a pity that there were fleas in my room. I got a lot of bites until I asked them to change the bedding and clean the carpet for me on th the 4th day.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room with good facilities. Very quiet too even though close to the centre
Stayed 3 nights in Jan 2025

10/10 Excellent

Samara Ameyalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 1 night in Dec 2024

8/10 Good

Leonora

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and good value. good food also at good value.
Stayed 2 nights in Jan 2025

6/10 Okay

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. One thing I didn’t was that two beds were pushed together to make one, which made the bed not the comfiest. Overall pretty good location, about a 30-40 minute walk to the viaduct and there’s lots of food options near by.
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking diatance from queens wharf. Helpful staff, good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities, especially for the very reasonable price: Twin beds for kids, hair dryer, full kitchen, toiletries, lots of hot chocolate sachets, YouTube on TV, walkable to cbd, nxt to academic sector, secure parking - extra cost but worthwhile.
Stayed 1 night in Jan 2025