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The Hotel Britomart

5.0 star property
Escape to luxury in downtown Auckland’s vibrant shopping district. Enjoy delicious local cuisine on site or fuel up for an adventure through Queens Wharf.

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Photo gallery for The Hotel Britomart

Lobby
Exterior
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local cuisine
Exterior
In the heart of Auckland, The Hotel Britomart offers a luxurious retreat with designer stores, a coffee shop/cafe, and dry cleaning/laundry services. Unwind at Kingi restaurant with local cuisine or stay active at the 24-hour gym. With in-room WiFi and helpful staff nearby guests can explore Queens Wharf and Queen Street Shopping District.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
The current price is P11,792
P13,560 total
includes taxes & fees
Mar 2 - Mar 3

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for City View Room King

View from room

City View Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Premium bedding, minibar, in-room safe, desk

Takutai View Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Premium bedding, minibar, in-room safe, desk

Galway Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Living area

Poraenui Suite King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Living room

Hohi Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Clothes dryer
Pillow menu
  • 44 sq m
  • Sleeps 4
  • 2 King Beds

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View from room

InterContinental Auckland by IHG

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 119 reviews
The price is P12,079
P13,891 total
includes taxes & fees
Feb 16 - Feb 17
InterContinental Auckland by IHG
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About the neighborhood

Map
29 Galway Street, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 3 min walk
  • Auckland Ferry Terminal - 4 min walk
  • Princes Wharf - 6 min walk
  • Spark Arena - 11 min walk
  • Sky Tower - 12 min walk

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Giapo - ‬2 min walk
  • ‪Alma - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Ortolana - ‬2 min walk

About this property

The Hotel Britomart

Luxury eco-certified hotel near Auckland Ferry Terminal
Close to Queen Street Shopping District and Princes Wharf, The Hotel Britomart provides designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site local cuisine restaurant, Kingi, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, concierge services, and free newspapers
  • 3 meeting rooms, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 104 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 49-inch LED TVs with digital channels
  • Wardrobes/closets, recycling, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Is The Hotel Britomart pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Hotel Britomart?

As of Feb 13, 2025, prices found for a 1-night stay for 2 adults at The Hotel Britomart on Mar 2, 2025 start from P 11,791.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Britomart?

Valet parking is available for NZD 60 per day.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hotel Britomart?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Hotel Britomart located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of La Cigale Market at Britomart, Auckland Ferry Terminal, and Queen Street Shopping District. University of Auckland and Princes Wharf are also within 10 minutes. Auckland Britomart Station is only a 2-minute walk and Gaunt Street Tram Stop is 16 minutes.

The Hotel Britomart Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 329 out of 400 reviews
Rating 8 - Good. 43 out of 400 reviews
Rating 6 - Okay. 12 out of 400 reviews
Rating 4 - Poor. 8 out of 400 reviews
Rating 2 - Terrible. 8 out of 400 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

cindy, pitt meadows

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terrible. Both of our rooms windows were feet away from other building, an office desk faced our room and there was zero privacy. It was like being in a cave. For that price, I’d never stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Love the location
Stayed 4 nights in Jan 2025

8/10 Good

ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, where it was, staff was fantastic. Dislike, rooms were quite small such that my husband couldn’t move out of his side of the bed if I had the closet or coffee strongly doors open.
Stayed 2 nights in Jan 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, with nice decoration and the rooms were also great! I had a bad experience when checking in, however, this did not dampen my overall experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible food.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew, Heswall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location. A 5-min walt from cruise terminal (you really don't need a taxi...you can see hotel from ship). Staff were superb, very accomodating indeed. The shops, concert arena, boat terminals etc are within easy walking. A few VERY SMALL changes we would make...but NOTHING that would stip is from ever stayi g here or highly recommending it. We would add to each room a 'magnifying mirror' - as this would help those who want to do make-up, shave etc. Also for some strange reason they tend to vacuum the corridors again at about 9pm. This is a little strange especially for anyone wanting an early night due to an early start the next day. Regardless of this, we really loved this hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so pleasant. Location was great. Common areas were inviting. Rooms were so quiet and dark with motorized blackout curtains. Loved it so much we rebooked here on our return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 2 nights in Dec 2024

10/10 Excellent

Erica, Palo Alto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location very nice hotel. Great location on the britomart. Very good food. Plan for a wait at busy breakfast times. Was there at Christmas so the staff was harried. But friendly and earnest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service and wonderful restaurant. Excellent location, highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

brad

Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the room being a bit small, everything was excellent!
Stayed 3 nights in Jan 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Stayed 1 night in Jan 2025

6/10 Okay

Gordon

Traveled with family
Liked: Cleanliness
Post industrial design hotel. Very clean and inviting. But the rooms are small. It's difficult to navigate with baggage and limited storage. No desk and limited outlets to work with laptop. Expensive though comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Great room service controls
Stayed 1 night in Dec 2024

10/10 Excellent

Chung Shan

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David, London

Liked: Cleanliness, amenities
Lovely modern hotel, very centrally located, staff very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew, Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super enjoyable. Nice property with nice amenities. Excellent location. Great location. Very nice rooms with high tech. Highly recommend.
Stayed 1 night in Dec 2024