Ratings based on 263 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
We loved the neighborhood that this property is in, particularly that it was walkable to good food, quiet at night, and had a nice small park nearby. The staff were great and very accommodating and helpful. What the property lacks is privacy -- other visitors hanging out outside of their rooms talking sounded like they were in our room, and if our blinds were open, anyone could see in. Overall, though, I would stay here again.
by A verified traveler
Posted 5 Oct 2024
A great, quiet location to explore Ponsonby and surroundings. The street was very quiet however the buildings are pretty dated and it was loud whenever the next room used the shower/bathroom. The rooms could do with a refurbishment but the staff were so lovely and accommodating.
by A verified traveler
Posted 27 Sep 2024
Everything was great, staff was so friendly and helpful. Only downside (but a large one), the bed was uncomfortable. Super soft and difficult to sleep. Plus not many king size options so we opted for Queen but I’m a toss/turner at night, so next to husband didn’t sleep great. But everything was clean, great space for the room, and a great location next to restaurants and had free parking.
by A verified traveler
Posted 3 Jun 2024 on Wotif
by A verified traveler
Lovely hotel right in the heart of Ponsonby
Posted 11 Mar 2024 on HotelsLovely hotel in a quiet street just off the main road of Ponsonby. Terrific location, right near one of Auckland’s best eating districts. Service was very friendly and the hotel was quiet. Would definitely stay again.
by A verified traveler
Posted 11 Mar 2024
We had a wonderful two nights stay here - especially since we walked to dinner both nights and there are so many restaurants just a few blocks away. Out also quite close to downtown Auckland, the harbor and Sky Tower. The room itself was fine - had everything that was advertised. There was even a cute little courtyard right outside our unit of we had wanted to linger (we didn’t as we were only there two days and had so much we wanted to see and do).
by A verified traveler
Posted 24 Feb 2024
A lovely place in a quiet neighbourhood, just a couple of minutes walk from some of the best eating & drinking in Auckland - you could spend weeks here and never eat at the same place twice. The ArtHotel itself is lovely - we stayed in a small apartment which had everything we needed. The staff were lovely and gave us all the space & privacy we needed, while the ArtHotel had plenty of social options for those who like that sort of thing. We'll definitely stay there again when we return to Auckland.
by A verified traveler
Posted 15 Feb 2024 on Wotif
Enjoyed our stay would stay again
by A verified traveler
Posted 1 Dec 2023 on Wotif
It was bit like stepping back in time, back to honesty and trust. They offer a free drink, if you want more you write down what you had, for eg. No full length mirror. Also no shower cap! Otherwise everything you could want. Very quiet. Nice rooms.
by A verified traveler
Posted 9 Nov 2023
Lovely hosts; very clean comfortable rooms; great breakfast. A little oasis in the city. Highly recommended.
