Ratings based on 17 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Clean family home.
by A verified traveler
Posted 18 Mar 2024 on Wotif
Nice family
Comment from Hotel Management
20 Mar 2024 by Joyce, Hotel Management
Thank you Nina. You are welcome here anytime
by A verified traveler
Posted 22 Feb 2024
by A verified traveler
Posted 30 Aug 2023 on Wotif
This property should be listed as a boarding room. The details do not reflect the type of accommodation it is. I did not realise I would be staying in a room in a family's house! I was not shown the common areas but I am picking the microwave and refrigerator were the ones in the family kitchen! At $100.00 it was a complete rip-off. This place needs to be re-listed.
Saying things like, "There are 5 restaurants and 6 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges" is a flat out lie. Do better
by A verified traveler
Posted 28 Jan 2023 on Hotels
Comment from Hotel Management
29 Jan 2023 by Sel, Hotel Management
Thank you very much. You are welcome here anytime.
by A verified traveler
Posted 21 Dec 2022 on Wotif
I could not stay the night and booked into another so was left very out of pocket. Did not realized it was just a room in a families house that couldnt ve securely licked, had family members cloths in the cupboard and carpet hadnt even ben vacuumed. Not at all what i expected to be sold on a website such as wotif that i had used for years as a trusted site. I did not feel safe and my anxiety and gut told me i had to leave. Not ok wotif. Was what i would expect to be allowrd to be sold on your website
Comment from Hotel Management
11 Jan 2023 by Sel, Hotel Management
We apologise that you found our place not to your satisfaction and thank you bringing these issues to our attention. Will look into it and resolve.
by A verified traveler
Posted 15 May 2021
Overall had a good stay, Didn’t like the parking I don’t like it when other people had to drive my car to be able to drive their car out of the parking. The parking access is to small for all the cars.
Comment from Hotel Management
5 Jun 2021 by Sel, Hotel Management
Unfortunately parking is a problem anywhere in Auckland, but perhaps not at five star places. We do endeavour to provide parking for all our guests to the best of our ability and have to allow for guests leaving earlier than others. You are welcome to move your vehicle yourself and are still welcome here anytime.
by A verified traveler
Posted 26 Mar 2021 on Wotif
Great place to stay! Modern home, close the Sylvia Park. Will be back again!
Comment from Hotel Management
26 Mar 2021 by Sel, Hotel Management
Than You Very Much. You are welcome here anytime.
by A verified traveler from Auckland
Posted 25 Nov 2020 on Lastminute
Parking arrangements crowded and cars had to be moved
Comment from Hotel Management
25 Nov 2020 by Sel, Hotel Management
All of Auckland has limited parking space. We hope you enjoyed your stay
by A verified traveler
Posted 14 Mar 2020
Comment from Hotel Management
17 Mar 2020 by Sel, Hotel Management
Thank you. You are welcome here anytime.
