Ratings based on 75 Verified Reviews

3.1 out of 5
52% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Tauranga

Posted 9 Mar 2020 on Wotif
We booked this property because it was a handy location, unfortunately we had also booked it because it said we could have 3 separate beds and because I was booking it for 3 students that didn't really know each other it was appropriate they have their own beds. I have just been told they were only provided with a double and single bed. This has put me in a rather awkward position. They were not confident to ask for this to be changed.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2020
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2020 on Wotif
1 out of 5
by A verified traveler

Posted 29 Jan 2020
The urinals were blpcked and it was nkt cleaned for couple of days.. the shower prrssure is too low and no hot water.. they charge 50NZD for key deposit which is by card only and no cash and additonal 4% for using the credit card for the deposit and refund u the amount. But the conversion rates and the refund makes u loose approx $5. Better stay away there are better hostel for the same price.. highly recommend hobson lodge just next door with 100 times beytee facilities and staff. The receptionist working there is a backpacker so dont expect any service. Worst hostel stayed in NZ.
5 out of 5
by A verified traveler

Posted 2 Jan 2020
Good standard hostel, friendly staff. I found artwork on walls to be very interesting. Bathrooms were modern and kitchen was large with good seating area. Pool table, Tv rooms were good for entertainment. I will be certain to stay again.
5 out of 5
by A verified traveler from Germany

Posted 28 Dec 2019
Good service on arrival, nice tidy room. Bathroom was clean, kitchen set up well and plenty of fridge space. Staff helpful and short walk to airport bus.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2019
2 out of 5
by A verified traveler from Australia

Posted 21 Nov 2019 on Wotif
Don't take rooms 1 - 7 as they are extremely noisy! Bring your own drinking mug! Narrow entrance way where guests gather to smoke so you run the gauntlet to get in. Friendly helpful staff and very clean.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2019
3 out of 5
by A verified traveler

Meh

Posted 8 Nov 2019 on Hotels
Probably should have been cheaper for what was provided. Room smelled like curry and windows don’t open. The fan had a cord which was about two inches too short for the power point so not sure why they keep it there. Great friendly staff though.