Ratings based on 692 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
by A verified traveler
Posted 12 Oct 2024
It was a nice quiet hotel.
Good staff.
Comment from Hotel Management
6 Nov 2024 by Hotel Management , Hotel Management
Thank you for the time you have taken to give us the review. We highly appreciate it. Looking forward to welcoming you back at Quest on Queen in the near future!
by A verified traveler
Posted 11 Sep 2024
Very clean and neat room, everything worked and more than sufficient supplies provided i.e. coffee etc.
Comfortable bed.
Only issue is the nearby club which was quite noisy.
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Thank you for the time you have taken to leave us some feedback. We are delight to know that you enjoyed our very strategic and central location in the heart of the city. We do sincerely regret any inconvenience caused by the street noise/ noise from the surrounding bars, however that is something that we have no control over whatsoever unfortunately due to our prime location in the heart of the city. We are however working with the authorities to bring the noise level down. We hope to welcome you back at Quest on Queen in the future.
by A verified traveler
Posted 3 Sep 2024
Older style property with traditional key entry which was a nice change. Well appointed and comfortable bed. Was a bit noisy at night as I could hear music from a nightclub and when the person in the room next to mine came home at midnight it sounded like someone was coming in to my apartment which was a little alarming.
by A verified traveler
Posted 18 Aug 2024 on Wotif
Great location. Will stay again. Noisy on a Saturday night but no big deal
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Thank you for your feedback! We are delight to know that you enjoyed our centralized location in the heart of Auckland city. We do sincerely regret any inconvenience caused by the noise form the surrounding establishments, however that is something we have no control over whatsoever unfortunately due to our prime location in the city centre. We are however working with the authorities and noise control to bring the noise level down to an acceptable level. We hope to welcome you back at Quest on Queen in the future.
by A verified traveler
Posted 6 Aug 2024 on Wotif
Will stay here again
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Thank you for the time you have taken to leave us this amazing review! I will be sure to share this with my team whom will all be thrilled to know that you enjoyed your stay with us. Looking forward to welcoming you back at Quest on Queen in the near future!
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Thank you for the time you have taken to leave us this amazing review! I will be sure to share this with my team whom will all be thrilled to know that you enjoyed your stay with us. Looking forward to welcoming you back at Quest on Queen in the near future!
by A verified traveler
Posted 19 Jul 2024 on Wotif
Will never stay here again even if you paid me! I’ll start with the minor issues and end with the deal breaker.
We turned up and there was no bed for our son. Not wanting to ruin our vacation and try and find another hotel we settled for him curled up on the couch. Quest gave us some linen. Don’t assume putting two adults and a 8yr old child into wot ifs search will mean you have the correct amount of beds.
Although it is in a handy location unfortunately there is a night club that goes until 3am. Some noise is to be expected however even at 10 floors up it sounds like the DJ is in the room with you.
Finally not all of the apartments are owned by quest. I was awoken to two people fighting. Swearing, yelling and slamming doors. I could not get hold of anyone from quest to sort it. Ringing reception went straight to an answer phone. When the fight turned violent with what I felt was people being pushed against the walls etc we rang the police. Whilst in the phone to the police a person was thrown or pushed through a window taking the whole window and aluminium frame out of the wall. Our son was terrified. Still couldn’t get hold of quest. The police then rang my husband to come down and let them into the building. In the morning there was blood in the lift and the receptionist had no idea what had happened. We complained that we should have had someone answer and we shouldn’t have been the person letting police in etc. They refunded 1 night. Beware!
by A verified traveler
Posted 12 Jul 2024
Good walking distance to vector arena
by A verified traveler
Consistently great!
Posted 5 Jul 2024 on HotelsI stay here every time I come to Auckland. Beautiful sized apartment hotel that is clean and modern. The staff is so friendly and helpful. I’m always a fan.
